Looking for a new role in Becker, MN? Check out this opportunity! Dahl Consulting is currently partnering with a leading company in the marketing industry. We work one-on-one with great candidates to help connect them with employment opportunities. This company is hiring a Customer Service Representative for a permanent role! Interested? Get more details below!
Worksite Location: Becker, MN
Customer Service Representative Job Summary
In this position, you will be responsible for representing the company, our loyalty rewards programs, and manufacturers to foodservice operators. You will be working with cross-functional teams, referencing internal resources, and generating data for our clients and programs.
What you will do as the Customer Service Representative:
Represent clients and programs in a positive and professional manner
Carry out operational day-to-day tasks for client programs and projects by understanding customer goals and strategies
Work with internal resources to meet client objectives and deadlines
Accurately enter data, transaction processing, and database updates
Increase participation in our programs
Inbound and outbound phone and email correspondence to educate food service operators about our services, tools, and programs
What you will bring to the role as the Customer Service Representative:
1-2+ years of customer service or order processing experience preferred but not required
Proficient with Microsoft Office 365
Ability to meet deadlines, manage multiple projects, and work independently and as part of a team
Ability to multitask and change direction quickly to accommodate changing business needs
Excellent verbal and written communication skills
Friendly, courteous, and professional demeanor in person, on the phone, and via email with the internal team and with clients
Dedication to customer service principles and maintaining relationships