The Manager of Distribution Center Operations ("DC Manager") is responsible for the efficient and profitable sale and warehousing of the company's products, and for the planning, administering, and controlling day-to-day operations of the warehouse, including employee management, inventory control, shipping, logistics/delivery, receiving, safety compliance and customer satisfaction.
This role will be directly accountable for overseeing an ISO TS 16949 and ISO 14001 certified operation that supports sales greater than $15mm per year and managing ~20 DC-related personnel who are responsible for demand planning, supply chain management, engineering, warehouse operations, logistics, quality, customer services, facilities and office functions.
Essential Duties and Responsibilities:
Safety - Manage the warehouse operations in the most efficient manner while maintaining a clean, safe and organized work environment for employees.
Manage compliance to regulations of DOT and OSHA by conducting regular safety audits, holding safety meetings and training and coaching all warehouse staff.
Operations Leadership - Demonstrate leadership skills to monitor daily/weekly/monthly performance and drive a commitment to continuous process improvement throughout the distribution center.
Responsible for the full cycle of operations, including but not limited to: (i) demand planning, (ii) working capital management, (iii) shipping and receiving, (iv) staff training, (v) returns and allowances; (vi) stock rotation, (vii) stock outages, (viii) defects rack, (ix) inventory management and control, (x) supplier quality control, (xi) customer service.
Manage daily operations and volume throughout a distribution center which is ISO TS 16949 and ISO 14001 certified.
Establish and lead a LEAN culture to transform the business.
Responsible for maintaining positive and collaborative working relationships with suppliers and/or 3rd party manufacturers.
Maintain in-depth knowledge of distribution and ERP systems.
Standard Operating Procedures - Assist in developing facility-level objectives and in formulating policies and procedures for achieving them.
Develop and manage effective processes and best practices to drive consistency and efficiency in managing the business.
Ensure warehouse employees are performing tasks within the general framework established by company business practices, including effective use of the company's business applications and ERP system.
Recommend desirable changes in policies and procedures for management review.
KPIs / Metrics - Establish, monitor and report on KPIs for each area within the distribution center operations to ensure performance is supporting overall company goals and objectives.
Financial Management- Manage expenses associated with the distribution center operations to budget, including payroll expenses, freight, equipment, maintenance and overhead costs.
Recommend cost savings initiatives for the DC based on analysis of labor and non-labor expense trends, current work methods and procedures.
Convey daily, weekly, monthly and annual budgets and goals to all levels of DC management and hourly associates.
Provide ROI analysis on any capital equipment purchases and/or IT change requests.
Talent Development - Recruit, interview and hire new employees to strengthen the overall DC personnel.
Facilities Management - Responsible for the maintenance of the warehouse building, inventory racking, equipment, DC offices, common areas and any delivery vehicles for the location.
Education and Experience:
7+ years experience in a warehouse distribution management role, including the direction of other supervisors and personnel.
Professional supply chain management background is strongly preferred.
Experience with LEAN practices preferred.
Proven leadership experience in a distribution and sales environment (multi-location) working with all levels throughout the organization.
Prior responsibility for demand planning and inventory management including running physical inventories and cycle counts.
Ability to evaluate and identify waste; and formulate a plan to implement with LEAN principles and manage a business with metrics/KPIs.
Proficiency in working with a Warehouse Management System, Microsoft applications and ability to become proficient in a short period of time on other technology used within the distribution center.
Some limited travel is expected for this position; a current U.S. Passport is required.