White Packing / Jesse Jones, originally established in 1925 in, is a small and rapidly growing family owned marketer of premium processed meats products.
This is an opportunity to join a small and dedicated team based in Raleigh, NC that is working to further promote the success of the company, while being a great opportunity for learning and career growth. For more information, visit our websites: www.jessejonesllc.com and www.zmeats.com.
We are seeking a full-time hands-on Administrative & Customer Support Leaderto manage the day-to-day Customer Service, AP/AR, and other Administrative needs of the company.
Specific Duties
Customer Service:
Order receipt / entry / packing slips / related customer correspondence
Access customer portals for maintenance & Communications
Manage Order changes
Follow up on customer requests for information, etc.
Complete new item forms / Customer Set Up
Promotional Activity:
Verify supporting documentation for promotional activity
Accounts Receivable:
Create invoices / Follow up on past due
Process new customer applications
Record receipts
Verify and clear or dispute Deductions
Accounts Payable:
Report inbound PO's to warehouses
Invoice Matching
Coordinate any adjustments O/S/D, or Other.
Freight:
Coordinate Out-bound / In-bound freight with Broker / Carrier
Follow Up / Coordinate special situations
Consumer:
Consumer complaint follow up / resolution
Web-Site inquiry follow up.
Data Management:
Maintenance of various portals GS1, EDI, and other Industry Data Warehouses
Generate various weekly reports in Excel from QuickBooks and customer data.
Other:
Post Office / Bank / Local errands
Office / Breakroom supply Inventory
Coordination with IT Provider / local vendors
WPC/JJ is a small business and other duties may be assigned as necessary
Compensation
Commensurate with Experience
Great insurance benefits (Medical / Dental / Vision / Life / Disability) and 401K matching
7 paid holidays plus 120 hrs PTO / year
Qualifications
Experience / Education
Minimum of a 2-year college degree (4-year degree preferred), in a related field of study.
Prior relevant experience is preferred, and can take precedence over formal education
Knowledgeable / Experienced with QuickBooks
Demonstrated understanding of accounting principles, data integrity, and business processes.
Skills / Personal Attributes
Excellent verbal and written communication skills
Excellent organization and interpersonal skills
High attention to detail
QuickBooks, Microsoft Excel and other related programs.
Various customer portals, EDI, and related.
Adheres to highest standards of integrity, honesty and ethical values
Language and Technical Skills requirement
Valid State Driver's license.
Reasoning Ability
Near acuity and accommodation is required for reading literature, reports, and computer screen.
Ability to communicate well in written and oral reports. Good phone skills.
Must be able to perform normal mathematical skills. Addition, subtraction, multiplication, division.
Detail oriented and able to read, understand and execute instructions. Ability to think logically, unemotionally and quickly to take appropriate actions needed to correct impromptu situations. Must be observant and aware of surroundings and be able to transfer accumulated knowledge to differing situations.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Overall typical of what is found in an office environment.
The employee may be required to stand, sit, walk, push, pull, climb, reach overhead and bend to the floor. Exert 10 to 50 pounds of force occasionally, and/or exert up to 10 pounds of force.
As a part of the pre-employment screening process, all potential employees are subject to a Drug Screen and Background Check.