Intermediary between CSR and dispatch/FM for closing out manifest loads
statuses in Filemaker to ensure contractors/drivers will be paid
loads in problem status and correcting necessary issues
Maintains daily driver sheets, BOL's/POD's, interchanges, and driver logs
driver's daily reports and paperwork
in or out gate interchanges for street turns
all paperwork by contractor to settlements by required date
Verifying paperwork
rates and bill to match the prenote - if no rate is provided on the prenote, rate verification/final charges email should be sent to the customer and scanned when confirmed
date of each move corresponds with driver's paperwork
receipt of in and out gate and either signed POD or BOL
container and chassis numbers and IEP correspond with driver's paperwork
there are miscellaneous charges, ensuring that all necessary paperwork is turned in (Hazmat sheets)
miscellaneous/accessorial charges, verify that all approvals from customer or shipper/consignee are obtained (detention, storage, chassis, extra stop, and container cleanout charges)
Making note's in Filemaker system regarding missing documents
Scanning documents in EBE Imaging
Scanning and indexing documents into the system and verifying they are accurate
Reviewing pre-settlement audit report for missing documents
with CSR and dispatch to find missing documents and input into the system
The duties and responsibilities listed in this Job Description are minimums only.In no way is this meant to be a complete or exhaustive list of all duties to be performed. The Company reserves the right to change or add responsibilities as necessary.