Customer Service Representative I at Pyramid Consulting, Inc in Philadelphia, Pennsylvania

Posted in Other 13 days ago.

Type: full-time





Job Description:

Immediate need for a talented Customer Service Representative I. This is a 24+ Months contract opportunity with long-term potential and is located in Philadelphia, PA (Onsite, Need Candidates local to Philadelphia). Please review the job description below and contact me ASAP if you are interested. ?

Job ID: 24-15628

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Pay Range: $15/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

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Key Responsibilities:

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  • Processes orders, prepares correspondence and fulfills customer needs to ensure customer satisfaction.
  • Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision.
  • Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.
  • Microsoft Office, CIMS (customer info management systems), Customer service experience, credit collections experience, Utility customer service experience a plus

Key Requirements and Technology Experience:

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  • Customer service experience
  • Credit collections experience
  • Utility customer service a plus
  • Consistent work history
  • analytical skills
  • organizational skills
  • High School with 3+ years' experience.??

Our client is a leading Utility organization and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. ?

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.?
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