Location: Seattle, WA (Onsite daily with rotating shifts)
Duration: Immediate - 12/20/24 with possible conversion
Rate: $40
Overview:
The Lead Computer Operator role is pivotal in overseeing the day-to-day operations and staff management within our dynamic IT department. This position demands a versatile skill set, including experience in mainframe operations, troubleshooting, and effective team leadership. The ideal candidate will ensure the smooth execution of computer systems operations and provide essential support in a fast-paced, multi-platform environment.
Duties:
30% Train, motivate, and guide Computer Operations staff. Oversee staff work, provide management with performance feedback.
20% Manage daily activities, solve problems, and handle change management issues. Advise junior Operators on complex scheduling conflicts and system malfunctions.
20% Operate and monitor computer systems, ensuring timely completion of batch cycles. Oversee production schedules and response times.
10% Identify, monitor, and diagnose system problems, initiate corrective action. Troubleshoot data center equipment issues.
10% Compile reports on computer operations, evaluate equipment efficiency.
10% Collaborate with IT groups to meet service objectives, recommend quality improvements. Ensure smooth transition of work between shifts.