About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand. Our locations are bustling with full lunch and dinner crowds every day of the week.
General Description:
The Facilities Manager is responsible for maintaining the physical assets of 20+ restaurant locations. This role encompasses a broad range of responsibilities, including overseeing maintenance and repairs, ensuring compliance with health and safety standards, and managing renovations and capital projects. The main goal of the Facilities Manager is to ensure that all facilities are in excellent condition, safe, and conducive to a high-quality dining experience.
RESPONSIBILITIES
Facility Maintenance & Repairs: Oversees the ongoing maintenance and repairs of the buildings, equipment, and other facilities across all locations. This includes, but not limited to, scheduling regular inspections, preventative maintenance, and addressing urgent repair needs promptly. Directs hands-on management of maintenance and repairs tasks across all locations, emphasizing preventative maintenance to minimize operational disruptions.
Vendor Management: Sources and manages relationships with contractors, suppliers, and service providers. Negotiates contracts to achieve cost-effective services while maintaining high-quality standards.
Compliance & Safety: Ensures all restaurant facilities are compliant with local, state, and federal regulations, as well as health and safety standards. Implements and oversees safety protocols to protect employees and customers.
Budget Management: Develops and manages the annual budget for facility maintenance and projects. Monitors expenses, approves invoices, and identifies opportunities for cost savings.
Project Management: Leads renovations, refurbishments, and other capital projects from conception through completion. Coordinates with architects, contractors, and internal stakeholders to ensure projects meet specifications, budget, and timelines.
Team Leadership: Supervises the facility maintenance staff and contractors. Provides training, sets performance standards, and fosters a collaborative work environment.
Emergency Response: Develops and implements emergency procedures for all locations. Coordinates responses to emergencies, such as equipment failures or natural disasters, to minimize disruption and damage.
Facility Audits: Conducts comprehensive facilities audits using our operational tools to assess and ensure compliance with established standards, identifying areas for improvement.
City Violations: Proactively resolves and handles city violations, liaising with local government officials and regulatory bodies to ensure all locations comply with municipal regulations and standards. This includes coordinating any required inspections, repairs, or documentation to rectify violations promptly.
REQUIREMENTS
At least 3 years of experience in facility management, preferably in the hospitality or retail industry, with multi-site responsibility
Proficient in facility management software and Microsoft Office Suite
Strong knowledge of building systems, construction practices, and regulatory compliance
Excellent project management skills, with a proven track record of managing budgets and completing projects on time
Strong negotiation and vendor management skills
Exceptional communication and leadership abilities
Strong analytical and problem-solving skills
Ability to work independently and make decisions under pressure
Ability to travel frequently between restaurant locations