Job Description:
Images Medspa
Receptionist Job Description
Reception is a member of the admin team.
They are responsible for guiding our patient's experience at Images Med Spa
and ensure that each visit is seamless and enjoyable.
Responsibilities/Tasks Include:
? Answering the phone in a timely, professional manner
? Scheduling appointments
? Greeting/ checking in patients as they arrive
? Checking out patients/ taking payment
? Maintaining a clean and presentable front desk/ lobby
? Confirming appointments
? Being adaptable in a fast paced environment
? Assist providers in turning over rooms as needed
? Provide clients with product and service information
? Promote Monthly Specials and other marketing initiatives
? Assist in reaching team goals
? Opening and closing duties
? Providing top notch customer service
? Assist with keeping product shelving organized and stocked/unboxing
deliveries
? Maintaining a positive environment for patients and coworkers
? Attend product line and service trainings
? Creation and Maintenance of Patient Superbills
? Alle and Aspire Reports
? Open/Closed Invoices
? Assisting with laundry
? Check in/Check-out protocol
? Micro Call Center Flex for partial or entire scheduled shifts.
? Attending quarterly team outings for employee bonding (Just for fun!)
Required Schedule/Availability
While each center has the autonomy to create their own schedule, The Director of
First and Last Impressions will be required to have availability to work opening and
- closing shifts and two Saturday's a month to support business needs.