LaSalle Network has partnered with a technology and industrial company that is hiring a Service Administration Assistant in the Rolling Meadows, IL area.
Service Administration Assistant Responsibilities:
Contact multiple service vendors to get status updates on open service calls
Professionally communicate service status with customers
Schedule service calls with third-party vendors but also direct service force
Submit invoices for service work to customers
Process invoices in Salesforce
Create quotations for service work in real-time
Review and verify assets and parts warranty status and determine business scenario and accounting type
Escalate customer concerns to Regional Technical team and work to resolve open issues
Accurately update company CRM with real-time updates
Service Administration Assistant Requirements:
2-3 years of office administrative experience is preferred
Personable with good relationship-building skills
Ability to define problems, collect data, establish facts and draw valid conclusions
Microsoft Office skills, especially Outlook, PowerPoint and Excel
Working knowledge of order management systems such as SAP is a plus
Working knowledge of customer management systems such as Salesforce is a plus
Strong written communication
If you are interested in this Service Administration Assistant opportunity and qualify per the above requirements, please apply today!
Thank you,
Emily Schacht Team Lead LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LNVPJK