Our client is looking for a Receptionist, who will act as the first point of contact for all guests and candidates, provide general assistance to visitors and internal employees, have an onsite presence, and deliver exceptional customer service with enthusiasm.
Responsibilities:
Provide excellent service by greeting guests, candidates and visitors to ensure they have a stunning lobby experience
Communicate and coordinate with internal employees for guest & candidate arrival
Assign, monitor, and complete employee requests via HelpDesk ticketing system, Slack channels, virtual reception, email distribution lists, and front desk walk-ups.
Daily campus walkthrough audits of each building
Partner closely with key stakeholders including IT, Talent Coordinating team, Employee Services, Security, and the broader Workplace team
Ensure Workplace Support desk and lobbies are tidy and stocked with necessary supplies
Manage distribution of access badges for all new and current employees
Create new hire materials and help facilitate the onboarding experience
Perform administrative tasks such as compiling reports, performing audits, tracking data, scanning, etc.
Improve current workflows and processes through innovation
Assist the Workplace Team with special projects as needed
Requirements:
1-2 years administrative support or customer service experience
Must be able to work onsite
Must be a team player, flexible, and professional
Must be organized and detail-oriented
Ability to multi-task and work in a fast-paced environment
Ability to be resourceful and proactive
Experience with Google Drive (Google Docs, Google Sheets, etc.) is preferred
Experience with a ticketing system (Zendesk, ServiceNow, etc.) preferred