As a Social Media Analyst, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world.
Here, you will make an impact by: Primary Responsibilities include but are not limited to the following:
Develop US social media strategies across paid, earned, and owned channels to drive efficiency, effectiveness, and demand among end users.
Accountable for planning, executing, and reporting on US social media campaign initiatives, including management of monthly content calendar, in collaboration with internal and external partners
Provide social community management supporting daily customer care activities in partnership with the community moderation agency across all active platforms and customer review websites for one of our healthcare brands, including Facebook, Instagram, Twitter, LinkedIn, YouTube, and more for the US market
Demonstrate the ability to pivot and deliver data to meet optimization and reporting needs for campaign delivery proficiently and accurately.
Drive campaign optimization by testing new techniques, analyzing performance data, and shifting resources to top performing campaign elements
Proactively identify & investigate new opportunities within social media industry to enhance customer experiences
Collaborate with broader Communication team members and agency partners to develop engaging, impactful/disruptive, and relevant creative while ensuring assets are digitally optimized across all relevant platforms
Basic Qualifications:
Bachelor's Degree or higher from (completed and verified prior to start) from an accredited institution
One (1) year of Marketing, Brand, and/or Agency experience in a private, public, government or military environment
Additional Qualifications:
One (1) year of social media community engagement experience, which may include social media advertising experience for ad agency, consumer brand, or marketing forward B2B brand
Skilled user of content management and social publishing platforms, such as Khoros, Sprinklr, or Sprout
Excellent communication and interpersonal skill
Commitment to continuing professional development
Knowledge of Agile methodology
Results oriented - successful experience using qualitative and quantitative metrics to manage programs in order to drive revenue, conversion, sales and other marketing goals
Proactive self-starter who asks questions, learns quickly, and likes to problem solve