We are responsible for the deployment, upkeep, and day-to-day operations of 12 security tools that cover Client globally.
We address issues caused by our security tools as they are brought to us, in a help desk style workflow.
We plan and execute both agent upgrades on the thousands of endpoints at Client as well as keep our platforms up to date.
Project Description:
The contractor would mainly be focused on password rotations, certificate rotations and renewals for our security tool platforms, level 1 help desk troubleshooting across the various security tools, potentially helping with security tool agent deployments if the day-to-day tasks are completed.
Position Summary/Job Description:
This role would be assisting the Security Operations team in the day-to-day tasks of security tool console management, password rotations, addressing level 1 tickets via Service Now or JIRA, applying security patches to both the application and the server as they are identified and helping to create and/or edit internal wiki articles as needed and in relation to the work completed.
How much time will the resource spend pair programming?
Little to none
Skills Overview: What are the top five skills and number of years of experience required to perform this job?
Troubleshooting
Active Directory Knowledge
Certificate Management Knowledge
Password Vault use and management
Ability to navigate an enterprise Windows and Linux server environment
What are some preferred/nice to have skills the manager is looking for?
Service Now Experience
JIRA Experience
Good Communication Skills
Problem Solving
Will there be a Hacker Rank test Required for this REQ?