FirstService Residential is simplifying property management. Its hospitality-minded teams serve 9,000 residential communities across the United States and Canada. The organization partners with boards, owners, and developers to enhance the value of every property and the life of every resident.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.
Job Overview:
As a Marketing Manager, you'll be responsible for leading programs designed to educate customers and associates about the company's financial and insurance services. This role will be centered around developing strategies and creating content that informs and educates and deploying it across a variety of media including articles, social content, video, presentations, email campaigns, and training sessions.
This role includes researching and writing educational content about insurance and financial products and understanding how to make it engaging and useful to a broad audience.
Beyond producing content, the Marketing Manager plays a key role in designing promotional calendars, virtual events, and different marketing tactics to deliver that content to the right audience. The role will organize, develop, and lead onboarding and ongoing training for associates and key internal audiences related to the company's financial programs and services.
The ideal candidate will bring experience in marketing and working with educational B2B content. This is an opportunity to join a large organization with established training and development programs for long-term career growth in marketing and content production, and to be part of a highly creative team that enjoys collaboration and innovation.
Your Responsibilities:
In collaboration with FirstService Financial and the marketing team, create compelling content to connect with existing and prospective clients during each phase of the sales and marketing lifecycle, including articles, presentations, webinars, email communications, digital assets, and training/educational materials
Research, design, and pilot new strategies to deliver content and campaigns through new media and creative solutions.
Lead content management for the brand's website, as well as all training content, marketing literature, and other assets.
Assist with the design and procurement of promotional and event materials. Identify key sponsorship and networking opportunities for FirstService Financial associates.
Collaborate with the training department to develop and lead onboarding and ongoing training (related to financial programs and services) for new and tenured associates.
Supervisory Role:
None
Skills & Qualifications:
Excellent writing skills are a must. (AP Style)
Three years of experience in corporate marketing, B2B services, agency, training, or communications environment, with direct responsibility for producing content for a variety of topics and audiences
Bachelor's degree in journalism, business, English, marketing, communications, advertising, or related field.
Outstanding written, verbal, presentation, and editing skills
Understanding B2B services, and/or background in a training function within a similar industry.
Strong project management and organizational skills
Must be able to adapt style, tone, and voice to suit different communications platforms
Demonstrated ability to execute on strategy, strong business acumen
Tech savvy, strong knowledge of Microsoft Office,
Experience with HubSpot and Asana (not required but preferred)
Top candidates will be asked to complete a writing assignment.
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match.