Kalahari Resorts & Conventions delivers a beyond expectations waterpark resort and conference experience all under one roof. The authentically African-themed resort is home to America's largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center.
We are inviting you to apply for our open Assistant Facilities Director role.In this growth position, you will support the facilities director in the management and operations maintenance technicians, who are responsible for guest room and overall facility to keep the property safe, functional, and cosmetically appealing.
The facilities team includes general maintenance technicians, multiple trades people (carpenters, electricians, etc.), a grounds team, and other support personnel. The teams would be managed daily by the Facility Director, and you would serve as support. Your primary responsibility would be to manage the general maintenance technicians daily, but as the effective second in command, would manage the entire department when the Facility Director is not present.
Primary daily responsibilities would include keeping the maintenance technicians organized as they go about responding to various maintenance issues throughout the day as well as working to complete various projects around the property. You would also manage a team of technicians that is dedicated solely to performing preventative maintenance in the guest rooms to keep them always at the highest standards. Other responsibilities may include being a point of contact for outside contractors/vendors, managing a preventative maintenance program, participating in manager meetings with other department managers and assisting with capital planning.
Expect to work a minimum of 50 hours per week in this role. Nights and weekends are required, and you may be on call 24 hours a day for emergencies. The resort is large, and we expect you to spend a lot of time on your feet moving throughout the property. We expect that you want continued growth in your career, including advancing into a director or corporate position.
We require that you have a background, consisting of (an):
Previous assistant or director at a large facility
Ability to coordinate with multiple teams and multiple projects
Leadership, attention to detail and problem-solving skills
Knowledge of mechanical, electrical, and plumbing systems
Knowledge of construction materials, reading blueprints and/or plans
Strong organizational skills including use of a digital work order system
Knowledge of technology related to managing system
Previous experience in a hospitality environment of 300 rooms or more is desired
If your background is what we're seeking and your personality is one of service to others, please consider joining our growing and industry leading team.
Company Mission
We promise to deliver products and services beyond expectations.
Recruiting Vision
We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.
A Sampling of Our Benefits
Our team enjoys a comprehensive and attractive benefits plan:
Promotion from within
Mental, Financial, Physical, Work/Life and Career wellness initiatives
Educational opportunities
Full and varied benefit package available for full-time associates
401(k) with company match
Appreciation days, parties, and retention programs
Paid time off and holiday pay
Discounts and resort perks
Kalahari Resorts & Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includes Forbes America's Best Midsize Employers, Condé Nast Traveler's #1 World's Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort in Smart Meeting's Smart Stars Awards, Parents' Magazine Kids' Travel Award Winner and TripAdvisor's Travelers' Choice Awards.
Current locations include Wisconsin Dells, Wisconsin (2000); Sandusky, Ohio (2005); Pocono Manor, Pennsylvania (2015); Round Rock, Texas (2020) and Spotsylvania County, Virginia (2026).
Kalahari Resorts & Conventions is an equal opportunity employer.