The HR Technology Associate is responsible for supporting our Human Resources Information Systems (HRIS), technology and strategies with strong systems knowledge, departmental partnerships and being an advocate for the end user. With Workday & Ceridian being the primary systems to support, the incumbent aids in implementation, monitoring integrations, business processes, process improvement, feature enhancements, and reporting that lead to a more effective and efficient organization. This individual will effectively exhibit JD Finish Line's core values of Customer, People, Winning, Community, and Financial Responsibility in everything they do by performing the following key duties:
Partners with the Manager of HR Technology and Enablement to monitor integrations, process improvement and employee experience.
Remains current on HR systems' functionality and actively seeks ways in which to leverage them.
Supports business process development, improvement, data management, releases, testing, maintenance within Workday/Ceridian (HCM, benefits, performance, recruiting, and talent) and other HR systems.
Supports strong partnerships/collaboration with other departments to gather information and translate that into a business process/system functionality that both aligns with the needs of the business and keeps the end user experience in mind.
Aids in the creation and maintenance of journey mapping for both the end user experience and system process.
Provides support for our internal department and SMEs as it relates to systems, best practices, processes, access and reporting needs.
Acts as an administrator for the HR systems. This includes troubleshooting and resolving technical issues.
Works with team members cross functionally to identify ways to improve user experience
Answers/responses to escalated questions, requests, education and errors from the HRIS inbox and other communication methods in a timely manner.
Support in creating reporting needs for the organization.
Aids in solving support cases within the case management system.
Additional duties and projects as required.
Required Education and/or Experience
Bachelor's or Associate's degree and 1-2 years of relevant experience, preferably in an HR or HRIS function, or equivalent combination of education and experience. Workday or Ceridian experience is a plus. Technical aptitude in systems management platforms and reporting tools, inclusive of Excel/Google Sheets, is desirable. Internal JD Finish Line experience strongly preferred and may override the above referenced requirements.
Required Computer and/or Technical Skills
Should have basic to intermediate knowledge and abilities with Google Suite or Microsoft Suite; intermediate knowledge of Excel/Sheets. Experience preferred, but not required in Workday or Ceridian HCM, Business Processes and modules such as Recruiting, Performance Management, and Benefits.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sit for more than 6 hours per shift
Use hands to finger, handle and feel
Reach with hands and arms
Talk and/or hear
Walk or move from one location to another
Occasionally may need to climb, balance, stoop, kneel, or crouch
Lift and/or move up to 10 pounds regularly and up to 25 pounds occasionally
Punctuality and regular attendance consistent with the company's policies are required for the position.
Average work week is 40-45 hours, which can vary depending on business need.
The work environment for this position is a moderately noisy office setting.
The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per company policy.