Work Location: BLENDED: Mostly virtual with 1-2 days in the office at 555 Waters Edge Lombard, IL 60148
Basic Overview of Role and Responsibilities: The successful candidate will assume responsibility for the below functions.
Coordinate and manage North American freight arrangements between the United States and Canada to include FTL, LTL, tradeshow, White Glove, time sensitive, and other specialty services
Negotiate, manage and oversee all North American Truck carriers, networks and contracts
Negotiate, manage and oversee all United States and Canada customs clearance providers, contracts and entries for border crossings
Further develop our network and service offering for North American Trucking
Manage the customer experience to maintain existing business and promote new business growth
Requirements General Traits Needed for Success: The ideal candidate will possess and display the below attributes.
Positive Attitude - Maintains a good outlook toward work, coworkers, and customers; Displays excellent customer service and leaves customers smiling; Strives to affect others positively
Adaptability - Views changes and new situations as opportunities for learning or growth; Has a positive attitude and overcomes challenges; Flexible and able to quickly and effectively modify to cope with work environment changes; Alters ineffective behaviors accordingly
Building Trust - Dedicated to honesty; Hold to commitments; Earns the trust of others both internally and externally. Gives respect and compassion
Collaboration - Works effectively in a team; Facilitates mutually beneficial relationships; Strives to achieve team goals; Able to put personal differences aside for the benefit of the team; Proactively offers to help; Identifies solutions proactively
Decision Making - Able to operate in an autonomous environment; works well under pressure; Balances multiple and often conflicting priorities; Comfortable with asking for help; Uses logic to think through decisions; Consistently attempts solving problems/making decisions prior to seeking help
Initiating Action - Acts proactively to solve problems even if they may not be directly their own; Develops new ideas and solutions without prompting; does not wait for direction; Exceed job requirements
Managing Work - Balances multiple and often conflicting priorities; Effectively manages time
Work Standards - Consistently establishes work processes to achieve a high level of productivity and superior results; Overcomes obstacles to finish the assignment; Accepts responsibility for all outcomes of one's work; Recognizes shortcomings and works to overcome and improve; Learns from failures but is not deterred by them
Information Technology Fluency - Comfortable with most basic productivity hardware and software; Basic ability to manipulate, store, delete, copy, and move digital files; Intermediate knowledge of Word, Excel and Outlook
Experience of an Ideal Candidate: It is preferred, but not required, that candidates have the following:
Related professional experience in domestic logistics, international logistics, or customs brokerage
Related professional experience with inbound/outbound truck border crossings between the US, Canada, and/or Mexico
Benefits Compensation:
Salary
Potential Team Performance Bonus
Potential Individual Performance Bonus
Benefits:
Paid Time Off (PTO)
401k Savings Plan (Traditional & Roth Plans)
Annual Corporate Sponsored 401k Contributions
Health Insurance - employee and dependents (PPO & HMO)