Job Description:
The Physicians' Clinic of Iowa Department of Orthopedics is seeking a full-time
Receptionist for its busy practice.
Responsibilities will include, but are not limited to:
- Greet patients in a pleasant, prompt, and helpful manner
- Check patients out from their appointment and schedule any future needed appointments.
- Answer phones, answer general patient questions, and collect co-pays if not captured at check in.
- Document patient calls, inquiries, and task physician/nurse accurately and within a timely manner using the electronic health record system.
- Schedule, reschedule or cancel appointments as requested by referring providers or patients
- Will also perform other basic clerical duties.
Requirements:
- The successful candidate must maintain patient confidentiality and demonstrate a high level of professionalism at all times.
- The qualified individual will be patient focused, possess excellent communication skills, and must work well with team members.
- An applicant with scheduling and insurance background preferred.
- Must also have a high level of comfort and become proficient in utilizing computer systems including electronic medical record system.
- Leading candidates will have experience using electronic medical software and will have two to three years if experience in a medical office.
We are an excellent employer offering competitive salary, benefits, no night or weekends, paid holidays, and a generous paid time off program.
PCI is E.O.E.
Pre-employment drug screen and background check required.
PCI is a tobacco and drug free workplace.
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