Retail Procedure Writer at The Judge Group Inc. in Sacramento, California

Job Description:

Location: Sacramento, CA

Salary: $28.00 USD Hourly - $30.00 USD Hourly

Description: Our client is currently seeking a Retail Procedure Writer


Experience with Developing, writing, and updating Procedures/Job Aids


Financial Institution experience preferred
This job will have the following responsibilities:

• 1. Develops, writes and updates procedures as assigned by Retail Experience
  
  
  2. Obtains additional background and development information through research and interviews with departments responsible for providing background information. Submits written work to business owner and Retail Program Administrator for further review or edit.
  
  
  3. Maintain a thorough knowledge of credit union policies and procedures, products and services, data processing system and software, as needed.
  
  
  4. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.
  
  
  5. Updates any changes in the procedure process, as required by departments. Validates and reviews any detailed system changes.
  
  
  6. Assists in implementing approved procedures by coordinating the distribution of documents to Retail staff and responding to any questions that may arise.
  
  
  7. Participates in project teams that affect frontline staff (i.e. branches and MSCC).
  
  
  8. Performs other jobs as may be assigned.
  
  

Qualifications & Requirements:

• 1. EDUCATION: Successful completion of High School curriculum is required. Some college courses desired.
  
  
  2. EXPERIENCE: Two years or more experience in writing procedures and two years or more previous experience as a Retail employee or equivalent banking experience.
  
  
  3. KNOWLEDGE/SKILLS: Wide knowledge of Golden 1 products and services as well operational procedures. Familiarity in the usage of Golden 1 data processing operating and training systems and/or software such as Loans PQ, Teller Navigator, Share Point and Knowledge Base. Advanced writing skills to develop user-friendly procedures. Strong oral and written communication skills, organizational and time management skills. Member relations skills. Proficient in MS Outlook, Excel and Word. Basic skills to operate standard office equipment such as electronic banking equipment, personal computers and ten key.
  
  

If you're interested in a new role, please reach out to Pmahoney@judge.com


Contact: pmahoney@judge.com


This job and many more are available through The Judge Group. Find us on the web at www.judge.com Apply Now