Brand, Immersive Programs and Facilitation Manager at Best Buy in Richfield, Minnesota

Job Description:

As the Brand, Immersive Programs and Facilitation Manager for Inclusion, Diversity and Equity (ID&E), you’ll play a key role in elevating the team’s brand, narrative, and key messages across the enterprise and our employee Inclusion Groups. Your role will focus on storytelling, facilitation of workshops and immersive programs for a wide array of audiences, and the design newsletters and visuals. You’ll collaborate with partners across the company to ensure ID&E messaging is visible and relevant on different platforms. You’ll also be a key member of the Racial Equity Leadership Immersion (RELI) planning team to help develop and facilitate immersive learning experiences for leaders in every corner of the business.

This role is hybrid, which means you will work some days on site at a Best Buy location and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.

What you’ll do

• Research, create content, and facilitate workshops/sessions




• Participate in weekly RELI planning activities/meetings, provide program support, and workshop facilitation




• Support in educating and cascading messaging on cultural moments to Enterprise Leaders and Inclusion Groups




• Review messaging and consult on promotional events, recruitment web sites, newsletters, internal presentations and other immersive learning materials




• Deliver projects, including revising ID&E brand and messaging guidelines, developing cultural moments calendar and playbook for the enterprise, creating and socializing content to internal employee resource groups

Basic qualifications

• 5 or more years of experience in content research for educational purposes, communications and/or coaching or facilitation with educational materials (e.g., teaching classes, workshops)




• 1 or more years of professional experience in Diversity, Equity and Inclusion, Community Relations, or related experience

Preferred qualifications

• 2 or more years of professional experience in Diversity, Equity and Inclusion, Community Relations, or related




• Proficient at creating and designing visuals (e.g., PowerPoint, newsletters, flyers) and building content for educational presentations




• Highly experienced with live and virtual facilitation to large audiences.




• Degree in marketing, education, communications, humanities, HR or DEI

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

• Competitive pay




• Generous employee discount




• Financial savings and retirement resources




• Support for your physical and mental well-being

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™