Administrative Secretary, Utilization Review at UC HEALTH LLC in Cincinnati, Ohio

Job Description:

Administrative Secretary, First Shift, Utilization Review

UC Health is hiring a part-time Administrative Secretary for the Utilization Review department for the first shift at West Chester Hospital.

The Utilization Review Department will support West Chester Hospital's emergency room (ER) and Level III Trauma Center, delivering high-quality care to patients based on assessed needs, established standards of care and according to policy and procedures.

About West Chester Hospital

West Chester Hospital provides its patients with access to the region's largest group of specialized physicians and medical providers. With a reputation for providing outstanding patient experiences and quality medical care, the hospital consistently ranks amongst the top 5% in the nation.

West Chester Hospital provides a Level III Trauma Center that delivers superior emergency and critical care, and a certified Primary Stroke Center that provides access to the subspecialty care at the UC Gardner Neuroscience Institute. West Chester Hospital has also achieved Magnet Recognition for excellence in nursing from the American Nurses Credentialing Center® (ANCC), and the hospital is routinely ranked among the best places to work in Ohio and Greater Cincinnati.Education and Experience Requirements:

• High School diploma or GED required.
• Computer and typing skills, excellent customer service and interpersonal skills, teamwork, flexibility, electronic medical record knowledge and experience preferred.

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable, and diverse place of employment.

Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!

About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.Job Responsibilities

Provides administrative support and clerical functions in an effort to promote cost-effective operations, optimal lines of communication, and effective support of various therapy departments. Demonstrates behaviors reflective of the mission, vision and values of Daniel Drake Center and UC Health

• Assists in mail/order sorting and distribution, faxes, and typing of documents. Photocopies documents as needed by staff. Collects packets of information for various needs. Greets and directs departmental visitors and patients to appropriate staff members. Arranges tours for outpatient therapy available. Retrieves phone messages and returns calls to internal and external customers as directed by supervisors. Assists in arranging coverage assistance for therapy patient care and contacts vendors, other departments to procure equipment and supplies as directed by supervisors. Assists with basic upkeep of the department.
• Verifies accurate charge entry by reviewing EPIC revenue and usage reports for all departments. Enters charge corrections as necessary. Follows late charge procedures when charges entered 5 or more days after service. Works with manager and therapists to prevent future charge errors. Enters productivity data for outpatient therapy departments.
• Maintains department policy and emergency procedure manuals. Prepares documents, typed reports/meeting minutes, and solicits invoices from vendors as directed by supervisors. Maintains paper and electronic files for rehab department data and documents. Schedules meetings and appointments with and for supervisors as requested. Assists in chart review compilation for supervisors.
• Coordinates all office communication activities including associate pages/all pages, email distribution, and phone calls. Follows professional office etiquette with all forms of communication. Records minutes of department meetings and distributes to staff as directed by supervisors. Serves as communication link between department associates and other departments and staff.
• Utilizes Lawson and online systems to order medical supplies, minor equipment, and office supplies as directed by supervisors. Contacts vendor/purchasing department to reconcile mismatched orders and received items. Aware of monthly budget constraints and assists supervisors in maintaining adequate inventory without exceeding budget targets.

Job Responsibilities

Provides administrative support and clerical functions in an effort to promote cost-effective operations, optimal lines of communication, and effective support of various therapy departments. Demonstrates behaviors reflective of the mission, vision and values of Daniel Drake Center and UC Health

• Assists in mail/order sorting and distribution, faxes, and typing of documents. Photocopies documents as needed by staff. Collects packets of information for various needs. Greets and directs departmental visitors and patients to appropriate staff members. Arranges tours for outpatient therapy available. Retrieves phone messages and returns calls to internal and external customers as directed by supervisors. Assists in arranging coverage assistance for therapy patient care and contacts vendors, other departments to procure equipment and supplies as directed by supervisors. Assists with basic upkeep of the department.
• Verifies accurate charge entry by reviewing EPIC revenue and usage reports for all departments. Enters charge corrections as necessary. Follows late charge procedures when charges entered 5 or more days after service. Works with manager and therapists to prevent future charge errors. Enters productivity data for outpatient therapy departments.
• Maintains department policy and emergency procedure manuals. Prepares documents, typed reports/meeting minutes, and solicits invoices from vendors as directed by supervisors. Maintains paper and electronic files for rehab department data and documents. Schedules meetings and appointments with and for supervisors as requested. Assists in chart review compilation for supervisors.
• Coordinates all office communication activities including associate pages/all pages, email distribution, and phone calls. Follows professional office etiquette with all forms of communication. Records minutes of department meetings and distributes to staff as directed by supervisors. Serves as communication link between department associates and other departments and staff.
• Utilizes Lawson and online systems to order medical supplies, minor equipment, and office supplies as directed by supervisors. Contacts vendor/purchasing department to reconcile mismatched orders and received items. Aware of monthly budget constraints and assists supervisors in maintaining adequate inventory without exceeding budget targets.

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