Desktop Support Analyst - on site at Beacon Hill Staffing Group, LLC in Eastlake, Ohio

Job Description:

**This position will be working on site**


Our client in the on the east side of Cleveland is looking for a Desktop Support Analyst. This is a 6+ month contract position.


The qualified candidate will be:

• Responsible for providing various IT support functions and will work directly with employees to set up new PC's and assist with support desk ticket resolution.


• Customer service mindset.


• Excellent problem-solving ability.


• Strong interpersonal, verbal, and written communication skills.


• Ability and discipline to follow standards, procedures, checklists, and design documents.


• Detail oriented with the ability to work independently/ self-starter.


• Strong prioritization and time management skills


• Experienced to expert knowledge of the support process for the main technologies in our environment, including Windows 10, Office 365, Active Directory, PC/Laptop hardware, mobile devices, PC imaging.


• Some server experience with installation, patching, and troubleshooting.

We are looking for someone that is looking to grow in the company and enjoys technology.



If qualified and interested, please submit a resume and rate expectations using the link below .



Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.


If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/


Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.


Company Profile:


Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.


Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.


Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com .


We look forward to working with you.


Beacon Hill. Employing the Future™
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