Job Description:
Allscripts
Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.
Job Summary:
This position is responsible for providing the highest level of performance and satisfaction for our Veradigm customers and Employees through delivery of effective and professional technical training and support.
What you will contribute:
- Acquires comprehensive product knowledge for Veradigm applications to train the client and employee base.
- Delivers application training to clients or employees in either a classroom, on line (in a Virtual Classroom environment), via telephone, or at clients site.
- Presents seminars or workshops for Veradigm applications.
- Presents at User Group Meetings or the National Conventions on various applications.
- Delivers all core and advanced application training sessions, as specified in the training session curriculum, for Veradigm applications to clients and/or employees independently.
- Manages expectations, provide escalation pathways, and document resolution of any issues that may arise during a class session.
- Works with instructional designers, implementation team members, other training specialists, and other departments to identify training needs, participate in course development, and present topics as needed.
- Travels to remote offices or client sites to deliver training.
- Performs Veradigm Healthcare Systems time reporting and billing processes
- Experience in healthcare industry, with a focus on Risk Adjustment
- Experience with MA/ACA Risk Scoring methodology, including familiarity with condition categories (HCC)
- Strong written and verbal communication skills
- Critical Thinking and Problem-Solving Skills
- Strong Organizational Skills
- Ability to interface with both external and internal personnel at all levels.
- Professional and interpersonal skills
- Ability to work within a team environment.
The ideal candidate will have:
- Bachelor's Degree or equivalent Technical / Business experience Required
- 2-4 years relevant work experience Preferred
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Enhancing Lives and Building Careers
Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?
Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.
We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19.
Visa Sponsorship is not offered for this position.
Veradigm policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.
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Thank you for reviewing this Veradigm opportunity!
PI239739796