International Financial Counselor and Care Coordinator at Nemours in Orlando, Florida

Job Description:

Nemours is seeking an International Financial Counselor and Care Coordinator to join our Nemours Children's Health team in Orlando, FL.

Nemours Children's Hospital, Florida launched an International Medicine program in 2023 and is quickly growing. The team is hiring an International Financial Counselor and Care Coordinator to prepare and communicate financial quotes for international patients seeking services at Nemours Children's Health and interacts directly with families, referral sources, and payers at all levels (insurance, government, charities). This position collaborates directly with clinical and non-clinical care coordinators for preparation of thorough, timely financial quotes and responsible for timely filing of international claims in the format specified by each payer's protocols. We are looking for someone that will approach all situations with a cultural sensitivity and awareness needed for working with the international patient and payer population. Domestic and international travel required for meetings, conferences and/or training. This is a hybrid position with onsite work requiring a minimum of 3-4 days/week and varies to meet patient/family needs. This position requires knowledge of healthcare insurance, including follow up and claims management processes and terminology as well as experience with hospital and physician billing and medical terminology. Proficiency in Spanish foreign language is preferred.

Requirements

Associate degree in related field preferred. In Lieu of Associate degree, will consider 5 or more years medical financial experience; Proficient in Spanish language preferred

Medical Coding and/or Billing Certification required or completion within 12 months of hire date required.

Three to five years intermediate medical coding, billing, and or medical insurance experience