The Mold Pros has a career opportunity for an Office Manager at our Denver location.
The Office Manager performs a variety of sales and administrative tasks in direct support of the smooth operation of their assigned office or branch. The Office Manager reports directly to the General Manager.
Required Education and Experience • A high school diploma or GED, college preferred. • Proven experience as an office manager or office assistant. Must have sales and customer service background.
Essential Functions of the Office Manager position include but are not limited to:
Organize office and assist associates in ways that optimize procedures, processes, and performance
Business Development - Maintains existing relationships and develops new business relationships with local healthcare providers, tradesmen, realtors, property managers, etc. via outbound calls. Expect 6+ hours on the phone each day.
Manages day to day operations and procedures; preparing payroll; performs accounts payable and receivable; performs accounting reconciliations; controlling correspondence and clerical functions
Follows up on existing clients and business opportunities
Review, sort and distribute communications in a timely manner
Create and update records within company systems (i.e. NetSuite, Encircle, Dropbox, etc.) ensuring accuracy and validity of information
Schedule and plan client appointments
Monitor level of supplies and handle shortages
Coordinate with other departments to ensure compliance with established policies
Organize travel by booking accommodation and reservation needs as required
Answer phones, direct calls to appropriate individuals, make outbound calls
Prepare contracts, forms, and reports according to written or verbal instructions
Manage calendars and schedule appointments
Schedule hourly employees and manage time entries.
Perform other related duties as assigned
Competencies / Proficiencies:
Experience as an office manager or office assistant
Use of NetSuite or similar accounting / CRM software
Phone sales &/or phone customer service
Knowledge of "back-office" computer systems (ERP software)
Working knowledge of office equipment
Thorough understanding of office management procedures
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Analytical abilities and aptitude in problem-solving
Warm personality with excellent written and verbal communication skills
Valid driver's license
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Position Type/Expected Hours of Work
This is an hourly position. Standard days and hours of work are Monday through Friday, 9:00 a.m. to 5 p.m. Alternate work schedules will be required on an as-needed basis.
Travel
Limited travel (<25%) is expected with this position
Compensation Range
Annual salary of $37,000.00 - $45,000.00 plus incentive compensation. Targeted total compensation is $60,000+ with bonuses.
Work Environment
Office setting
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Prolonged periods sitting at a desk and working on a computer • Must be able to lift up to 15 pounds at times