Would you consider yourself a computer sorcerer? Want to use your superpowers for good? Discover the meaningful impact you can make by saving your client's day as a CGI Digital Web Support agent! In this role, you'll work with awesome teammates to problem solve and deliver broadband-speed customer service solutions.
Your typical day-to-day includes...
Updating live client websites to add text, images, and additional content
Maintaining and updating our client's WordPress plugins and themes
Putting on your detective hat to solve cyber mysteries
Launching WordPress websites
Facilitating interdepartmental communication and coordination to ensure client satisfaction and efficient problem resolution
Innovating and finding new solutions for existing processes to enhance effectiveness and efficiency
You're probably perfect for this role if...
You have a firm understanding of HTML, CSS, and Javascript (Divi experience is a plus!)
You're excellent at managing time and multiple projects
You have experience adding and maintaining DNS records and transferring domains
You have 1-3 years of experience working in a web-focused or technical environment
You're a top performer - you demonstrate accountability, openness, and transparency
You love staying up-to-date on the latest in the world of tech
You have experience working with clients and are able to simplify complex technical information into terms they can easily understand
You can seamlessly fluctuate between working independently and with a team
You remain composed and adaptive while navigating the ever-evolving world of web
You get bonus points if you have IDX, email setup & management, and E-commerce knowledge!
Which fictional character would we hire as a Web Support Specialist?
Felicity Smoak in Arrow!
Salary: $45,000
Benefits: Dental, Health, Vision, 401k, Employee Wellness Platform, Maternity and Paternity Leave, Basic Life Insurance, PTO, etc