General Manager at Perch Houses in Atlanta, Georgia

Posted in Other 13 days ago.

Type: full-time





Job Description:

About Perch Houses

Perch Houses was created to revolutionize how 55+ people live as they age. Our mission is simple: We believe home is health and community is life. We believe that an affordable home environment combining a friendly community feeling with easier access to health support services will lead to healthier living.

We are a new type of co-living service focused on 55+ middle-income people seeking affordable living, community and easier access to health support services. We acquire property management agreements with single family residences (SFR) and lease out each house to 2-4 women typically between the ages of 55-75.

We launched in early May 2023. We are currently operating our first two test houses with tenants in northern Virginia and aim to expand to ~15 houses in the Atlanta areas by August 2024.

What is the Atlanta General Manager role?

The Perch Houses Atlanta General Manager will be the first remote General Manager at Perch Houses. This person will be a true "founder" of our Atlanta business as we expand to 50-75+ houses in the area. This role will report into the CEO and the ideal candidate will be licensed in the state of Georgia as a Community Association Manager, Real Estate Salesperson and/or Real Estate Broker.

This role encompasses a broad range of responsibilities including but not limited to:

  • Leading renter sales efforts, guiding potential renters from initial contact to house tours to lease signing, ensuring a seamless integration into the Perch Houses community.
  • Implementing local marketing strategies to attract new residents while maintaining the brand's ethos of community and support for the 55+ demographic.
  • Overseeing house preparation prior to renters moving in and renter welcomes upon moving day
  • Coordinate, via 3rd party property management company, tasks for each house to ensure homes are kept up, serviced and meet our residents living standards.
  • Managing all aspects of resident services, addressing concerns, facilitating community engagement, and ensuring a high level of satisfaction to encourage renewals.
  • Lead community building efforts among Perch Houses residents and the community at large
  • Utilizing Perch Houses CRM tools to track renter leads, interactions, manage schedules, and oversee the entire lifecycle of resident and property management activities.
  • Stay informed about market trends and competitor offerings to continually enhance our leasing strategies.
  • Work with Perch Houses management to define and allocate local marketing budgets
  • Maintain a high standard of ethics and integrity in all transactions.

Perch Houses Support

In this role you will be supported by the Perch Houses team, who will:

  • Supply all renter acquisition creative advertising and place media in the Atlanta area
  • Supply all needed collateral for open houses
  • Supply a defined home renter services offerings with pricing for local adoption
  • Partner with the General Manager to create local events, support local marketing efforts and generate local marketing ideas
  • Manage all housing acquisition, landlord relations, master leases, and payments
  • Work with the General Manager to allocate budget based on local needs
  • Provide as needed and consistent on site support in Atlanta

What kind of person are we looking for?

We are seeking a dynamic, empathetic, and forward-thinking individual to join our team. The ideal candidate is someone who possesses a blend of passion for building a business that spans from leading renter acquisition to providing care and nurturing for our residents. You should be a natural communicator, adept at building relationships and trust with a mature renter clientele.

We value individuals who bring creativity to problem-solving and are eager to contribute innovative ideas to enhance our residents' living experience. Your ability to work autonomously and build a team with integrity is crucial, as you will be pioneering this role and setting a precedent for future growth in the Atlanta area.

If you are someone with a heart for service, a mind for business, and a spirit of collaboration, you will find a fulfilling career path with us. We're looking for more than just a General Manager; we're looking for a builder who will grow with Perch Houses and help us redefine modern co-living for people 55+.

We'd love to meet with you if you have:

  • Licensed in Georgia as a Community Association Manager, Real Estate Salesperson and/or Real Estate Broker.
  • 8+ years experience in leasing, sales, property management or a similar role, preferably in housing, real estate, or Active Adult sectors.
  • A Bachelor's degree in Business, Real Estate, or a related field or equivalent work experience.
  • Strong interpersonal and communication skills, with an empathetic approach to customer service.
  • Demonstrate experience in renter or customer acquisition.
  • The ability to work independently and as part of a team.
  • Desire to help build a strong local team to support 50-75+ houses and an important community in need.
  • Proficiency in lease management, property management tools, Microsoft Office Suite, and Google Workspace, Slack, and CRM tools.
  • Knowledge of the local Atlanta real estate and/or property management market.
  • Excellent organizational skills with the ability to manage multiple opportunities in a given day
  • Strong communication skills with ability to express viewpoints in long-form writing
  • Experience managing schedules, service plans and customer outreach
  • A willingness to listen to renters and learn new ways to support their needs
  • Intellectual curiosity, humility, self-awareness, and a good sense of humor

Other Considerations:

  • Candidates must have reliable transportation and a valid drivers license. Mileage on company time will be reimbursable.
  • Candidates must provide their own computer and be comfortable with video calls

Location:
  • This role is based in and will lead the first remote Perch Houses territory in the greater Atlanta Area

Compensation Plan:
  • Salary plus bonus
  • Equity

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