Job Description: Veeva QualityDocs and GxP Training System Administrator
Job Title: Veeva Veeva QualityDocs and GxP Training System Administrator Administrator
The Veeva QualityDocs and GxP Training System Administrator is responsible for the management of Veeva QualityDocs and GxP Training.
Location: Remote / Cambridge, MA
Job Responsibilities:
Provide User Support for
Managers with Direct Reports
Veeva Vault Training Departmental Subject Matter Experts (SMEs)
Work with cross functional areas to set up User Roles, Learner Roles and Curricula
Set up user roles in QualityDocs and Training
Initiate Learning Accounts for New Users
Set up Learner Roles and Curricula in Training module
Assign correct Learner Role to New User
Deliver classroom training sessions on how to obtain a Veeva User account
Serve as backup classroom trainer to QA Training Manager
Support Train the Trainer classes for Qualitydocs and Training
Assist users with developing Classroom Training materials and Evaluations using Veeva
Set up automatic reports and dashboards for Qualitydocs and Training
Develop and deliver Key Project Indicators (KPIs) to Managers, Department Heads, Users.
Coordinate with functional managers to upload training materials and GXP documents into Veeva
Author Sops, user manuals, and work instructions for Veeva Tasks
Troubleshoot with employees on their workflows using existing user manuals and work instructions for the operation and usage of Veeva QualityDocs and Training
Update content of user manuals as business processes change
Monitor active document workflows to ensure all parties participate, send out reminders, ensure parties have completed their work by workflow due date
Support the transfer for legacy documents into Veeva QualityDocs and Training.
Work with document author to ensure MS Word Drafts of SOPs are in correct Veeva Document Template
Support bulk upload of legacy documents
Reformat documents and configure tokens fit for Veeva QualityDocs
Ensure to meet project milestones according to pre-established timelines for implementation of QualityDocs and Training
Perform administrative activities for QualityDocs and Training as the administrative user role
Receives and fulfills User Forgotten Password requests
Create Templates for fillable forms for Veeva QualityDocs
Qualifications:
Bachelors degree in Chemistry or Biological Science
Bachelors degree in English
5 years' experience in biopharmaceutical industry
Prior Veeva QualityDocs and/or Training implementation experience or administrator role
Familiar with US FDA, EMA, and ICH regulations and guidelines
Knowledge of QA systems and GMP compliance requirements
Proven track record working in a multi-functional team environment
Strong oral and written communication skills needed