Client Implementation Manager at OneBridge Benefits in Buffalo, New York

Posted in Other 13 days ago.

Type: full-time





Job Description:

Who We Are:

OneBridge Benefits was founded in 2013 with the vision to create better technology to support account-based health plans. Fast forward to today and we continue to be in growth mode, as a premier healthtech company servicing over 250,000 participants with over 2 billion dollars in health accounts.

In becoming part of the OneBridge Benefits team you would be joining a group of bright, driven, and creative individuals. We have built an environment that creates opportunities for our people to serve greater roles within specialized teams as we never lose sight of the pursuit of individual passions. We strive to go above and beyond, and embrace open communication, collaboration, and flexibility to achieve our mission.

Check out our careers page for more information on the Company and our Core Values: onebridgebenefits.com/careers/

Your Opportunity with Us:

We're looking for a Client Implementation Manager to onboard a wide-range of new clients. The ideal candidate will bring strategic and organizational approaches that result in a world-class client experience. In this role, you'll work alongside internal stakeholders and new clients to manage the end-to-end implementation process, drive toward key deadlines and deliverables, and ensure successful launches. This is a high-impact, high-profile role in which you'll leverage both creativity and operational insight to optimize processes and develop best practices for the growing implementation.

A strong candidate would have the following skills and qualifications:
  • 3+ years' experience as an implementation manager or similar project management and client-facing role within health benefits, health plans or systems.
  • Excellent interpersonal and communication skills, including demonstrated finesse communicating with both upper management and less-experienced team members.
  • Strong project leadership skills, with proven ability to multitask effectively, including assisting with projects belonging to other team members.
  • Proficiency with Microsoft Office products (Word, Excel, PowerPoint etc.)
  • A think-on-your-feet approach, with adept problem-solving skills and an ability to understand and respond to new and diverse client needs.
  • The background, empathy, and business skills necessary to grasp clients' priorities, pain points, and goals.
  • Ability to prioritize between tight deadlines and longer, strategic goals and objectives.
  • A true collaborator who acts with grace, humility, inclusiveness, and open-mindedness.
  • Energy and passion to execute on deliverables in a dynamic, fast-paced environment.
  • Demonstrated product expertise and the ability to learn new products.

The OneBridge Way:

At OneBridge Benefits we believe that company culture is paramount in creating enriching experiences, and we are grateful for how our culture has emerged over the past several years. Take a glimpse to see if it is a place where you could picture yourself thriving.
  • We are dedicated professionals who know and care about each other like family (and some are)
  • We are community builders and impact makers who prioritize giving back through involvement with the various charities that are important to our employees
  • We have numerous benefits including free downtown parking in a nearby covered ramp, a stocked kitchen with coffee and snacks, and a fully equipped gym.
  • We have a casual office environment, welcoming you to be you.

Apply today to learn more about building your career with our OneBridge Benefits team.
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