State Farm Insurance agency is seeking a Customer Service Representative to be part of our successful team! Our organization has two locations located in Alpharetta and Roswell. We offer a competitive pay (hourly or salary) + bonuses with opportunities for promotion and increase pay within the organization. We love to develop our people from the ground up, therefore no experience or existing licensing necessary!
Newly hired associate(s) will benefit from proven processes, training, and great teammates. This position does not require extra hours or weekends.
Compensation:
Starting pay at $20/hr-$28/hr+ with increase in pay available after 6 months. Higher pay available for those with good experience.
Responsibilities Include: • Provide prompt, accurate, and friendly customer service to our existing clients. • Assist customers with adding insurance to their household and identify gaps in coverage • Provide products to protect customers from risks of everyday life • Respond to underwriting requests • Disperse office reports • Assist in contacting customers to get signature documents returned • Scan and attach documents • Assist with general customer questions • Assist in answering phones • Follow-up on assigned tasks • Assist agent and sales associates complete tasks as directed.
Requirements: • Pass a state and federal background check that we conduct prior to hire. • Must be dependable and have dependable transportation • Must be proficient with computer functions and have excellent communication skills • Good work ethic and good energy • Can adapt to change throughout tenure and is coachable.
This employment opportunity is with a State Farm Agent, not with State Farm Insurance Companies and requires the successful completion of licensing requirements to solicit and service State Farm products.