Order Coordinator at ServerMonkey in Houston, Texas

Job Description:

Essential Job Duties

• Process customer orders from SAP, the website (Magento) and eBay
• Track, prioritize and expedite sales orders daily to ensure 100% on time shipments
• Work with sales representatives and directly with customers to resolve sales order issues
• Make corrections/changes to sales orders as needed
• Create customer accounts in SAP
• Create shipping documentation/labels via Pacejet
• Create invoices for sales orders upon shipment
• Communicate parts needs for Sales Orders to Procurement and Sales
• Update sales order shipment tracking
• File and maintain sales and invoice records
• Assist Operations team and other departments as needed
• Adhere to and maintain ESD requirements in all required work areas
• Adhere to and maintain all quality, safety, environmental and recycling processes and policies

Competencies

• Excellent communication skills (verbal and written)
• Self-motivated with attention to detail
• Analytical with the ability to learn quickly

Experience

• Prior experience handling and working with IT hardware a plus

Software Requirements

• Working knowledge of PC and Microsoft Office applications (Outlook, Word, Excel, & PowerPoint)
• Experience in SAP or SAP ByDesign is a plus

Physical Demands

• Ability to lift up to 35 lbs

Position Type

Full-Time/Regular

FSLA

Non-exempt

ServerMonkey is an equal opportunity employer

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