We are seeking a Medical Liaison to oversee patient care in collaboration with our medical providers and ensure compliance with healthcare regulations. Responsibilities include coordinating provider schedules, assisting in virtual consultations for Bio-Identical Hormone Replacement Therapy, and facilitating communication with labs. If you're dedicated to optimizing patient care, we invite you to apply now!
Responsibilities:
Manage patient care in collaboration with healthcare providers in order to appropriately coordinate patient care.
Manage medical provider schedules to maximize patient availability.
Adhere to all relevant healthcare regulations and compliance standards.
Assist providers during virtual consultations related to Bio-Identical Hormone Replacement Therapy.
Lead communication with labs and provide patients with instructions given by their providers.
Manage patient experience with the healthcare team to develop and implement patient care plans to reach optimal health.
Manage electronic health records for patients.
Facilitate prescription refills and address patient queries related to medications.
Schedule follow-up appointments and maintain communication with patients as needed.
Proficiently use telemedicine platforms to conduct virtual appointments and communication.
Document patient interactions, treatment plans, and other essential information accurately and in a timely manner.
Qualifications:
Must have one of the following certifications: Certified Medical Assistant (CMA), Licensed Practical Nurse (LPN), or Registered Nurse (RN)
BLS Certification (Preferred)
Associate's level degree (Preferred)
Minimum 2 years of relevant and recent experience working as a Medical Assistant, Licensed Practical Nurse, or Registered Nurse
Committed to patient care
Team player mindset with the ability to work well with other dedicated employees
Excellent communication and interpersonal skills for virtual patient interactions
Strong organizational and multitasking abilities
Ability to work in-person at uptown Charlotte, NC headquarters five days a week
Additional certifications are a plus, but not required