Pathways, a 501(c)(3) non-profit organization, is one of the premier adult education programs on the North Shore. For over 40 years Pathways has been providing a supportive educational environment for adult learners from the greater Lynn area: (1) opportunities for adult learners to attain their HiSET/GED credential and English Language Learners speakers to learn and improve their English language skills; (2) encouraging students/graduates to explore a variety of career pathways available in the regional labor market; (3) helping students/graduates develop employment, career and/or college readiness skills; and (4) making the transition to postsecondary education, training, and employment.
Position:
As a member of Pathways' Senior Management, and reporting to the Executive Director, the Director of
Student Services is responsible for the management of supportive services by directly working with students
and supervising a team of Advisors. High-quality support services is an integral component of Pathways
program design, providing a range of services necessary to ensure that students successfully navigate the
challenges of adult education. Responsibilities include:
supervising the Support Services team and working closely with the Director of Education
overseeing recruiting, assessing, enrolling, supporting, and retaining appropriate students and exiting students who are not able to comply
ensuring that students understand and abide by all Pathways rules and policies
helping students identify and address barriers that may impede success at Pathways
providing individual and group education and career counseling planning to students/graduates
bringing in (or visiting) partners for presentations to students/graduates and making referrals as appropriate
supporting students/graduates in obtaining employment, credentials, and postsecondary education
follow-up monitoring of student progress
using data and evidence-based research for continuous quality improvement of activities at Pathways
timely and accurate data entry and record keeping on services and outcomes
some evening hours are required
perform other duties as assigned
Qualifications:
Experience working with diverse, low-income adult learners in a guiding manner, observing professional
boundaries
Bilingual in Spanish/English preferred
Strong networking, written/oral communications, flexibility, and detail-oriented
Experience working in direct services
Proficiency in Microsoft Office and/or Google Suite
Bachelor's Degree in an appropriate field preferred
Reports to: Executive Director
Interested Candidates: Please submit resume to es@pathwayslynn.org