Northern Basement Systems, a leader in the waterproofing, crawlspace and foundation repair industry, is seeking a positive, energetic individual to join its team. The role of the Customer Care Representative is to schedule sales appointments for our sales people, handle many tasks at once (phones, computer, internal customers, maps, scheduling, calendars.) We need a team player, willing to support our current staff with changing daily duties.
Northern Basement Systems' purpose is to redefine the construction industry by pushing beyond the status quo, and providing our customers with a remarkable experience. If you pride yourself in providing exceptional, customer service and want to be valued for what you bring to the team, apply today!
Job duties:
- Proactively represent our company primarily through telephone contact by answering calls, setting sales appointments, targeting inactive accounts to generate new sales opportunities.
-Keep customer records and database current
-Provide customers with a remarkable experience
-Provide necessary information to enter company resources
-Performs administrative duties
-All other duties as necessary
At Northern Basement Systems, we redefine our industry not only for our customers, but also for our employees. We highly value our employees and strive to make our company a great place to work. We offer a fun and family-oriented environment, a casual dress policy, the tools and training you need to get the job done the right way. If you think you'd be a great fit on our team, we'd love to have you apply!