Brown & Brown is seeking a Claims Advocate for our Employee Benefits team in Roseland, NJ. This Claims Advocate will service and manage client relationships with a focus on client retention.
WHAT YOU'LL DO:
Provide clerical and administrative support to a sales and account staff.
Possess knowledge of various group insurance products and coverage.
Provide support to all account staff in handling escalated client claims issues.
Coordinating marketing material and presentations for prospects and clients.
Review and update marketing communications on a periodic basis to maintain accuracy with current services that can be offered.
Assist with client audits as needed.
Assist with the generation of ID cards as needed for the call center.
Assist group representatives, marketing reps, as workload necessitates.
All other duties as assigned.
WHAT YOU'LL NEED:
High School Diploma or equivalent, required.
Associate degree, preferred.
1-3 years' experience in the Employee Benefits service
Basic computer knowledge in a Windows environment, create spreadsheets with Excel, know how to operate Microsoft Word.
Life/Health producer license, required.
WHAT WE OFFER:
Excellent growth and advancement opportunities - including training, mentorship, and development!
Competitive pay based on experience.
Generous Paid Time Off!
Generous benefits package: health, dental, vision, 401(k), etc.