Will assess, evaluate, and provide recommendations for improvements in relation to manufacturing quality, and production efficiency. This coach will use a variety of lean manufacturing tools and concepts to map all inputs and outputs of a defined process while working with department leaders to implement recommendations and drive change. This person will need to be able to establish strong cross-functional relationships quickly and have a passion for a positive customer and associate experience as well as lead the coaching efforts of servicing agents.
Responsibilities
Leadership/ Safety
Leads Six Sigma improvement process through leading, motivating, and influencing project teams
Represents and encourages a continuous improvement culture within the site.
Create developmental plans for associates by first identifying opportunities for their improvement.
Communicates daily feedback and formal project reviews.
Communicates effectively and respectfully with all levels of the company.
Works closely with associates as a coach to help them improve and/ or add to skill set as needed for overall site efficiency.
Trains high potential candidates on how to conduct an effective Kaizen event.
Engages and influences 5S practices.
Influences buy-in for safety by recognizing, adhering to, and including safety standards in continuous improvement projects and their implementation.
Quality/ Delivery/ Cost
Creates and executes processes to analyze opportunities and strengths of the department as well as individuals.
Is a change agent in recommending solutions to improve quality, procedures, training, and coaching initiatives, and implements approved recommendations.
Creates quality parameters within plans/projects to ensure accurate quality measurements and tools are implemented.
Partners with Quality team to ensure timely and accurate remediation.
Conducts effective Kaizen events that produce cost improvements quarter over quarter.
Defines and oversees continuous improvement projects using the Lean Sigma DMAIC framework to eliminate re-work, provide cost savings, increase revenues, and increase customer satisfaction within the site.
Qualifications
4-year college degree from an accredited university in Industrial Engineering.
Green belt certified required.
Must have extensive knowledge of Mini-Tab or similar analysis software