Work Schedule: Monday-Friday, up to a maximum of 30 hours per week (1st Shift)
Location: Miami, FL (onsite position)
Travel: Some travel (15-20 times) to Miami-Dade County Public Schools (~500 locations) will be required as part of this position. Travel and parking expenses will be reimbursed.
Pay Range: $22 to $26 per hour
OVERVIEW: The Benefits Representative will work as a contractor for a well-known Vision Insurance company on-site at the Miami-Dade County Public Schools (MDCPS) main administration office in Miami, FL. This individual will be an integral part of the MDCPS benefits team and will work closely with them to serve the employees of MDCPS. The successful candidate is expected to deliver a very high-level of personalized customer service.
PRIMARY DUTIES AND RESPONSIBILITIES: • Serve as a liaison between our Vision Insurance client's home office and MDCPS • Support MDCPS in the administration & management of the vision plan • Serve the employees of MDCPS by being an expert on the vision plan but also have working knowledge of all benefit offerings • Handle walk-in traffic with benefit questions • Handle benefit phone calls from employees regarding vision plan • Travel to schools (~500 locations) throughout district to educate employees on benefits programs and wellness initiatives. This role requires access to reliable transportation. • Attend Health Fairs & Open Enrollment Events • Work eligibility exception reports for MDCPS • Work reconciliation reports • Handle paperwork for COBRA applicants • Other duties as requested
REQUIREMENTS: • High School Diploma/GED required; a college degree is preferred • Bilingual in Spanish (required) • Experience with the administration of vision care plans and other benefits plans • Above average oral and written communication skills • High-level of attention to detail • Ability to serve in a customer-facing role • Ability to work autonomously (without needing a lot of performance feedback)