Client Location: Kansas City, MO (Contract to Hire)
Alias Location: St. Louis, Missouri
Start Date: ASAP
Duration: 3 month Contract to Hire
Job Description:
GROM's direct customer is seeking an IT Business Analyst for an immediate contract/to/hire opportunity in Kansas City. The selected candidate will assist with analyzing and developing requirements for IT Solutions within the ERP. The IT Business Analyst will ensure business requirements are effectively captured and addressed and will support efforts such as implementations, enhancements, integrations, break/fix and other unique projects. The IT Business Analyst will interface with users and ensure that requirements are effectively documented, and will provide detailed project status reports to the project management team on a regular basis. Candidates must have 2+ years of IT Business Analyst experience with Epicor 21 or comparable ERPs in a manufacturing or supply chain context. In addition, experience working on data conversions and reporting is required. Strong communications skills are sought for this position.
Responsibilities • Work on ERP related projects including new implementations, enhancements, integrations, support, and other special projects. • Educate internal and external users on ERP best practices. • Work through and document internal business procedures and processes. • Identify, design, and implement creative business solutions to continually improve Company's methodology and approach. • Recommend suitable functional approaches for optimizations. • Build a strong relationship with the users through the implementation, ensure the delivery of the project and solution is satisfactory to the business users. • Document and deliver project status to the management on a regular basis - tasks, overall project status, issues, risks • Participate in the integration of companies on a common ERP platform:
o Escalation of issues during the project implementation
o Assist business users in execution of conference room pilots
o Assist in go-live support of end users • Analyze and troubleshoot the ERP functional issues and manage communications with the vendor including the ability to handle escalated issues. • Train and support other team members in implementing and supporting the end users. • Actively participate in career development activities.
Qualifications • Bachelor's Degree preferred; Must have HS Diploma or equivalent • Experience supporting Epicor Prophet 21 Distribution software is preferred but not mandatory • Experience with data migration tasks and other functional activities of ERP • 2+ years of experience in Database tools - MS SQL Server, SSRS, Crystal Reports, Business Objects, etc. • Experience with data conversions, reporting, and customizations. • Strong communicator - verbal and written. • Ability to successfully convey technical details to a non-technical audience as well as foster credibility with more technical audiences • Organizational skills to include the ability to self-manage assignments and manage work on multiple projects simultaneously from start to finish.