**Installation Assistant General Management Opportunity AVAILABLE!!**
MAGNIFY is excited to share a NEW opportunity in the Austin, TX area! We are actively seeking an Assistant General Manager to help lead our contracting client's growing team of Field Associates and Contractors. This position would play a vital role in the overall success of the organizations growth and operations in Austin!
You would be responsible for overseeing operations of installation and repair projects, ensuring jobsites are correctly inspected pre- and post-project, serving as point of contact for all communication with contractors/crew and clientele, as well as overseeing all warranty issues, etc.
NOTES:
Hours are 7:30-4:30. No Weekends!
Must have installation experience! Floor, Carpet, Tiles!
Sourcing, hiring, onboarding, and ongoing support of Field Associates
Responsible for tracking performance of FAs, performance evaluations, and any disciplinary actions
Work with Field Managers to ensure they have proper support and development
Oversee Scheduling and Service Members to direct daily work management and improve effectiveness and efficiency
Source, hire, and track contractor performance on projects assigned to them
Verify and track repairs or new installations with contractor crews
Serve as manager and point-of-contact for all contractors/crew with projects being completed
Coordination & administration of testing on jobsite to include gaging substrates to ensure guidelines and codes are being adhered to
Execute pre-project inspections at jobsites to identify any potential issues and ensure proper work can be completed, as well as post-project inspections for quality control
Run point on all warranty issues, conducting inspections to properly identify and implement correct plan of attack to resolve issues/claims
Relay results of Pre- & Post- inspections and resolutions to Warranty Managers and Superintendents ensuring positive working relations
Qualifications:
Wood/Carpet/Tile Flooring installation experience - comprehensive (wood, tile, and carpeting) experience is preferred
Proficiency in the Microsoft Suite (ex. Excel, Word, Outlook)
Solid problem solving, analytical & critical thinking skills, with an acute attention to detail
Excellent communication skills (written and verbal) and ability to provide high-level customer service and support for all customers or business clientele
Experience with contractor/construction sites and conditions associated with
Experience with linear footage measurement and calculation or square footage
Proficient with safety requirements as they relate to jobsite, construction, etc.
BILINGUALS are encouraged to apply - preferred but not a must