Resort Regional General Manager Cuba for major European Hotel group
We have been retained to find a very experienced Spanish speaking Regional General Manager to oversee operations and drive business success for their 4+ properties in Cuba. The successful candidate will be responsible for managing multiple hotel properties within the designated area, ensuring operational excellence, guest satisfaction, and financial performance. This role requires strong leadership skills, strategic thinking, and a deep understanding of the hospitality industry, particularly within the Cuban or Caribbean context.
Key Responsibilities:
Provide strategic leadership and direction to hotel properties within the designated area, ensuring alignment with company objectives and standards.
Oversee all aspects of hotel operations, including guest services, food and beverage, housekeeping, maintenance, and financial management.
Develop and implement operational policies, procedures, and standards to ensure consistent service delivery and guest satisfaction.
Monitor financial performance, analyze revenue and expense trends, and implement strategies to optimize profitability.
Foster a culture of excellence, teamwork, and accountability among hotel staff, promoting employee engagement and development.
Collaborate with corporate teams and senior management to develop and execute strategic plans for business growth and expansion.
Maintain strong relationships with key stakeholders, including guests, owners, suppliers, and local authorities, to drive business success.
Ensure compliance with local regulations, health and safety standards, and company policies and procedures.
Qualifications:
Bachelor's degree in Hospitality Management, Business Administration, or related field; Master's degree preferred.
Minimum of 5 years of progressive experience in hotel management, with at least 2 years in a regional or area management role overseeing multiple properties.
Strong leadership and management skills, with a proven track record of driving operational excellence and financial performance.
Excellent communication and interpersonal skills, with fluency in both Spanish and English.
Experience working in Cuba or the Caribbean hospitality industry is highly preferred.
Strategic thinker with the ability to develop and implement innovative solutions to complex challenges.
Flexibility and adaptability to thrive in a dynamic and fast-paced environment.
Willingness to work and reside in Cuba.
his position is single, without family accommodations.
Package: Monthly salary net USA plus other expatriate company perks.
To apply for this position, please send your resume and cover letter to: steve@renardinternational.com
Note: Only shortlisted candidates will be contacted for an interview.
Regards,
Steve Renard
Stephen J. Renard, President
RENARD INTERNATIONAL HOSPITALITY SEARCH CONSULTANTS