Barens, INC., a division of BE Power Equipment USA is hiring an IT Specialist to join our team! Since opening in 1994, Barens has established itself as one of the leading and most respected distributors of pressure washer parts and accessories in North America. Reporting to the Chief Technology Officer (CTO), this key role will provide user support and technical guidance for staff. This is an amazing opportunity to join a world class organization!
WHAT YOU WILL DO:
Provide user support which requires troubleshooting and providing technical guidance to company staff as needed
Implement regular housekeeping procedures including but not limited to: data backup, software updates, hardware maintenance etc
Provide desktop and printer support for users as required
Setup and administration of network accounts
Provide orientation to new users of existing technology in system use and access
Establish and control system access and security
Check systems in order to optimize performance and to initiate recovery action where necessary
Assess the company's information systems and identify gaps that need to be addressed
Ensure security and privacy measures are in place
Perform other related tasks as assigned
Requirements WHAT YOU HAVE:
Diploma in an IT related field (or equivalent work experience)
2-5 years of related work experience preferably in the manufacturing industry
Network experience including management of DNS, DHCP, switches, routers and access points
Experience working with a variety of devices including, but not limited to: desktops, printers, VOIP phones, cellphones, and Android scan guns
Experience working with a cloud-based ticketing system
Experience managing user accounts
Strong knowledge of all Microsoft applications
WHO YOU ARE:
You are an excellent problem solver with solid troubleshooting skills
You communicate well with others and can build rapport with colleagues and coworkers
You know how to manage your time and keep yourself organized
You are reliable, trustworthy and have a strong work ethic
Benefits Why work at Barens, INC?
Competitive wage and total compensation package commensurate with experience
Group medical, dental & vision benefits, life insurance coverage
401K with matching program
Paid time off from work
Training & development opportunities with a strong culture to promote from within
Regular team building & social events - we like to have fun!