Director, VBC Training at Walmart in Bentonville, Arkansas

Job Description:

What you'll do at




Position Summary...




What you'll do...



Join the Clinical Education team and Chief Administration Office with Healthcare Delivery as a Director, VBC Training, supporting the Walmart Health business. In this role, you will build and execute training plans to support VBC training for all service lines that support Walmart Health Centers. You will build the strategy for VBC educational deployment for associates and providers including playbooks, facilitation guides, and at-the-elbow training procedures and processes to improve Walmart Health Center performance.



This role will:

• Works with cross-functional stakeholders to design, build, and deploy VBC and outcomes specific training for all clinical service lines.
  
  


• Be accountable for delivery of education and training focused on clinical indications, documentation, coding principles, CMS quality measures, and optimal care evidence-based best practice recommendations for multiple training settings
  
  


• Build the strategy for VBC educational deployment for associates and providers as well present to executive leadership
  
  

You'll Sweep us off our feet if...

• You have experience in educational design, VBC training, managing complex projects cross-functionally.
  
  


• You possess strong collaboration skills and are highly enthusiastic.
  
  


• You have strong project management skills.
  
  


• You are experienced with Microsoft Suite of Tools: Excel, Visio, PowerPoint
  
  

Additional responsibilities:

• Builds and executes training plans to support healthcare delivery, including VBC training for all service lines that support Walmart Health Centers. Builds and deploys playbooks, facilitation guides, and at-the-elbow training procedures and processes to improve Walmart Health Center performance.
  
  


• Works with cross-functional stakeholders (for example, RCM, Payer/Contracting Team, Learning and Development, Design, Finance) to design, build, and deploy VBC and outcomes specific training for all clinical service lines. Coordinates with home office and field teams to deploy training. Builds the strategy for VBC educational deployment for associates and providers.
  
  


• Travels to Walmart Health Centers to better understand Walmart Health team members' perspectives and ensure the execution of playbooks, processes, and training. Manages and monitors educational deployment and tracks performance to identify process and training improvement opportunities for Walmart Health Centers. Transitions attendance, surveys, and assessments to local/central operations teams upon the completion of training.
  
  


• Accountable for delivery of education and training focused on clinical indications, documentation, coding principles, CMS quality measures, and optimal care evidence-based best practice recommendations for multiple training settings (for example, one-on-one, small group, lunch/diner presentations, large conference settings). Responsible for the development and delivery of provider education and training as assigned, including risk adjustment, quality, focus on care, and optimal care.
  
  


• Develops and delivers provider and associate-facing education and training, including documentation, coding, clinical evidence-based recommendations, and primary source resources. Facilitates interdisciplinary discussions with clinic administrators and support staff to enhance the coordination and delivery of clinical process requirements to improve clinical workflow and information management between team members, IT support tools, and education and training resource support tools.
  
  


• Ensures the timely evaluation and resolution of barriers impacting provider education and training. Attends required meetings and participates in committees as requested.
  
  


• Attends educational offerings to keep abreast of change and comply with position requirements. Ensures the timely preparation of reports and records for dissemination to stakeholders. Works with key members of other departments to facilitate internal and external processes.
  
  


• Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning.
  
  


• Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent.
  
  


• Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy.
  
  


• Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas.
  
  

#LI-KL



Live our Values



Culture Champion


• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.


Servant Leadership


• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.



Embrace Change



Curiosity & Courage


• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.


Digital Transformation & Change


• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.



Deliver for the Customer



Customer Focus


• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.


Strategic Thinking


• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.



Focus on our Associates



Diversity, Equity & Inclusion


• Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.


Collaboration & Influence


• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.


Talent Management


• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.




Minimum Qualifications...



Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.


Doctor of Medicine degree (MD/DO) or licensed advanced practice clinician.
5 years' clinical experience, including experience in a managed care or Medicare advantage setting (primary care preferred).
2 years' experience in the delivery of education, training, and instructional design.
Prior work experience with Microsoft Office.




Preferred Qualifications...



Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.


CPC or CRC certification., Prior working experience in educational training content, Sharepoint, or LMS systems., Risk adjustment or quality.




Primary Location...

2608 Se J St, BENTONVILLE, AR 72712, United States of America



About Walmart



At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?


Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.



Hello, NW Arkansas



With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum-NWA has something for everyone. Apply Now