Service Supervisor - Marine at Hawthorne Cat in San Diego, California

Job Description:

Hawthorne CAT® is an Equal Employment Opportunity/Affirmative Action Employer. M/F/Disability/Protected Veteran Status Hawthorne CAT® participates in E-Verify
Service Supervisor - Marine

US-CA-San Diego

Job ID: 2024-2854
Type: Regular Full-Time
# of Openings: 1
Category: Power Rental
Hawthorne - Rancho Bernardo

Overview

We Build Better Communities

Be Part of the Hawthorne Difference!

Hawthorne Cat is a family-owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government.

Every member of our team plays a significant role in our success. Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE).

If you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, you’ve come to the right place! At Hawthorne Cat, we’re always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve.

Our people are our most valuable asset. That’s why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance.

We are currently seeking talented individuals for our Service Manager - Marine position!

Here is some of what you’ll do…

POSITION SUMMARY:

The Marine Service Supervisor will be responsible for the operational efficiency of the department, utilizing all the resources made available. The Marine Service Supervisor will provide our customers with exceptional customer experience by partnering with them to ensure trust and productivity.

Responsibilities

ESSENTIAL FUNCTIONS:

1. Oversees and direct all activities necessary to maintain a profitable and well-regarded service operation.
2. Interfaces with customers in person and remotely.
3. Oversees the technicians effectively by administrating performance reviews and disciplinary action when necessary.
4. Schedules performance and safety training for personnel within the department.
5. Supports Product Support Sales Representatives on proposals and customer relations.
6. Responsible for managing all projects within the Marine Service Department.
7. Provides support, when needed, to other departments within the Service Department.
8. Interfaces with the General Service Manager for preparing budgets, forecasting and promotional activities.
9. Sensitive to the needs of the Sales Dept and Rental Division.
10. Performs other duties as assigned by the General Service Manager.

Qualifications

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

1. Must have two (2) years office experience.
2. Must have five (5) years of lead or supervisor experience preferrably in the heavy equipment industry.
3. Skilled at leading people and projects with set timelines and deliverables.
4. PC skills required (Excel, Word etc.)
5. Must have a valid California Class C Driver's License with clean driving record.
6. Must have above average written and verbal communication skills.
7. Must be organized and be able to plan multiple tasks.

PHYSICAL DEMANDS:

1. Walking and moving about on foot, sometimes through uneven terrain.
2. Lifting: Must be able to lift up to 50 lbs.
3. Vision: Reads work orders and parts books.
4. Talking: Communicates via telecommunications and in person.
5. Sitting: Sits at desk and in vehicles.

ENVIRONMENTAL:

1. Noise: Works in conditions with constant or intermittent noise.
2. Exposure: Foul odors, fumes and harsh substances.

Here’s what we Offer…

• Competitive Compensation
• A great work environment and culture
• Career growth and advancement opportunities
• Training
• Medical, Dental and Vision plans
• Medical Video Appointments available
• Health Savings Account available
• Paid Time Off (PTO) Pay
• 401(k) Plan + Company Matching
• Health and Dependent Care Flexible Spending Accounts
• Life & Accident Insurance
• Employee Assistance Programs
• Legal Plan
• Travel Assistance Plan
• Wellness Programs
• Referral Bonus Program
• Longevity Bonus Program
• Recognition Programs and much more
• Hawthorne CAT discounts
• Boot Reimbursement
• Tuition Reimbursement
• Company-Supplied Uniforms
• Advanced Technical Training
• Estimated Compensation $80,000 to $85,000 annually.

ACCOMMODATIONS:

Reasonable accommodations for essential functions of the position will be considered.

Hawthorne Cat® is an Equal Employment Opportunity/Affirmative Action Employer. M/F/V/D

Hawthorne Cat® Participates in E-Verify.a

PI239744807

Salary:

$80,000.00

Apply Now