Claim Director - Field Property Adjuster at Chubb in Los Angeles, California

Job Description:

JOB DESCRIPTION

*Description for Internal Candidates
We are currently looking for a Claim Director to handle property claims in the United States.

The position will be based out of either the West Coast or Mid-West with candidates in the either California, Colorado, or Utah. Claim Director claims involve more severity and complexity and will also require additional travel throughout the country.

POSITION RESPONSIBILITIES:

• Appropriately evaluate and estimate damages while inspecting loss site(s)
• Analyze first reports and promptly contacting insured/claimants.
• Effectively evaluate contract language and identify coverage issues.
• Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis.
• Maintain an active file diary to more file toward resolution.
• Recognize and pursue recovery.
• Adhere to all statutory and regulatory fair claims practices.
• Recognize and identify potential fraudulent claims.
• Effectively control the use, work product, and expenses of outside vendors.
• Effectively evaluate claim facts and negotiate claim settlements.
• Full knowledge of commercial insurance contracts, investigation techniques, legal requirements, and insurance regulations a plus.
• Ability to work effectively with a wide variety of people.
• An aptitude for evaluating, analyzing, and interpreting information.
• Excellent verbal and written communication skills.
• Ability to work well in teams.
• Innovative thinker with ability to multi-task.
• Strong customer service skills.
• Very comfortable working with computers including taking notes while on the phone while toggling between different computer programs.
• Willing to be flexible in work hours (rotating late shift, occasional Saturday, overtime for CAT).
• Current Claims Adjuster licenses in all required states.

Qualifications for Internal Candidates

EXPERIENCE & EDUCATION

• Bachelor's Degree preferred or equivalent experience.
• Minimum five years of property claims adjusting experience.
• Develop and maintain strong business relationships with internal and external customers.
• Familiarity with CoreLogic and Xactimate estimating platforms.
• Serve as a technical resource to lesser experienced Adjusters on the team.
• Successfully contribute to the development and delivery of the team's goals, objectives and results.

The pay range for the role is $80,500 to $137,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found at https://careers.chubb.com/global/en/north-america. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

Chubb strives to offer a diverse and inclusive and rewarding work environment. Teamwork and mutual respect are central to how Chubb operates and we believe the best solutions draw upon diverse perspectives, experiences and skills. We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.

Qualifications for Internal Candidates

We are currently looking for a Claim Director to handle property claims in the United States.

The position will be based out of either the West Coast or Mid-West with candidates in the either California, Colorado, or Utah. Claim Director claims involve more severity and complexity and will also require additional travel throughout the country.

POSITION RESPONSIBILITIES:

• Appropriately evaluate and estimate damages while inspecting loss site(s)
• Analyze first reports and promptly contacting insured/claimants.
• Effectively evaluate contract language and identify coverage issues.
• Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis.
• Maintain an active file diary to more file toward resolution.
• Recognize and pursue recovery.
• Adhere to all statutory and regulatory fair claims practices.
• Recognize and identify potential fraudulent claims.
• Effectively control the use, work product, and expenses of outside vendors.
• Effectively evaluate claim facts and negotiate claim settlements.
• Full knowledge of commercial insurance contracts, investigation techniques, legal requirements, and insurance regulations a plus.
• Ability to work effectively with a wide variety of people.
• An aptitude for evaluating, analyzing, and interpreting information.
• Excellent verbal and written communication skills.
• Ability to work well in teams.
• Innovative thinker with ability to multi-task.
• Strong customer service skills.
• Very comfortable working with computers including taking notes while on the phone while toggling between different computer programs.
• Willing to be flexible in work hours (rotating late shift, occasional Saturday, overtime for CAT).
• Current Claims Adjuster licenses in all required states.

Qualifications for Internal Candidates

EXPERIENCE & EDUCATION

• Bachelor's Degree preferred or equivalent experience.
• Minimum five years of property claims adjusting experience.
• Develop and maintain strong business relationships with internal and external customers.
• Familiarity with CoreLogic and Xactimate estimating platforms.
• Serve as a technical resource to lesser experienced Adjusters on the team.
• Successfully contribute to the development and delivery of the team's goals, objectives and results.

The pay range for the role is $80,500 to $137,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found at https://careers.chubb.com/global/en/north-america. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

Chubb strives to offer a diverse and inclusive and rewarding work environment. Teamwork and mutual respect are central to how Chubb operates and we believe the best solutions draw upon diverse perspectives, experiences and skills. We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.

ABOUT US

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

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