Kforce has a client that is seeking an Exchange Subject Matter Expert (SME) in Alexandria, VA.
Duties Include:
Ensure Secure Socket Layer/Transport Layer Security (SSL/TLS) offloading and brokering PKI authentication features provided by the F5 appliance is operational at all times
Ensure load balancing configurations and PKI certificates are backed up in accordance with customer policies
Alert load balancing and reverse proxy customers prior to PKI certificate expiration and assist with certificate renewals as necessary
Create, manage, and troubleshoot load balanced IP address spaces
As an Exchange SME, you will develop and implement technical solutions in collaboration with engineers and architects
Provide after-hours support to 24/7/365 IT Operations Center personnel to assist with troubleshooting service outages
Develop and update technical solutions, operating procedures, and other documentation for 24/7/365 IT Operations Center personnel to assist with initial troubleshooting and triage efforts
REQUIREMENTS:
Experience with interacting with service lanes to handle service inquiries and problems
Extensive experience working as a Tier 2 system administrator: familiar with using exchange/vault tools
Extensive experience with Office 365 and Microsoft Exchange 2016
Extensive knowledge of Enterprise Vault solutions to reduce active server storage requirements
Extensive Experience with Scripting/Automation through Exchange PowerShell or other scripting languages
Experience troubleshooting issues in a growing environment
Time management skills with the ability to work within an IT Service Management/ticketing system (ServiceNow) independently
Strong oral and written communications skills
Strong leadership and mentoring skills to guide and improve team skill composition
Track record of working effectively within a team, and support to peers toward improved processes and results
Ability to triage and properly classify incidents and prioritize work efforts accordingly
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.