Media & Content Strategy - Healthcare SaaS at RLDatix in Chicago, Illinois

Job Description:

Every single day around the world, thousands of patients are harmed from care delivery errors, many of which are preventable. We want to change that. RLDatix is on a mission to improve healthcare by enabling a world where patients receive the best and safest care possible. Trusted by thousands of clients around the world, our connected healthcare operations platform combines software and trusted services to empower organizations with critical data insights across risk, safety, compliance, provider lifecycle and workforce management. Our user-centric approach provides a holistic, real-time view of healthcare operations, connecting disparate information across the enterprise – thus giving organizational leadership the contextualized data they need to make better informed decisions.

RLDatix is truly global, with over 2,000 employees across the UK, Europe, Middle East, Australia, Canada, and the United States. Our strategy is fueled by organic and inorganic growth that brings together the brightest minds and the latest technology – including AI - to deliver marketing leading solutions for our clients. We are looking for people to join our team who are passionate about making a positive change in healthcare. Join us as we work towards our vision of safer, better healthcare for all.

The Media and Content Strategist will play a pivotal role in shaping the brand's media presence and content strategy. They will serve as the primary contact for our media agency, manage in-house earned and paid media, oversee social media strategy and execution, drive thought leadership initiatives and act as a brand ambassador and influencer across the global business.

Responsibilities:

Media Management

• Serve as the main point of contact for our media agency, ensuring alignment with business objectives.
• Manage in-house earned and paid media initiatives, optimizing performance and ROI.
• Track and analyze media metrics to inform strategic decision-making.

Social Media Strategy

• Develop and execute social media strategies aligned with brand goals.
• Monitor social media channels, engage with followers, and respond to inquiries.
• Leverage data insights to refine and optimize social media tactics.

Thought Leadership

• Develop and execute thought leadership strategies in partnership with our media agency to position RLDatix as an industry leader.
• Collaborate with internal experts to create compelling content for various platforms.
  Identify speaking opportunities and secure placements for key executives.

Corporate Communications Strategy

• Develop and implement corporate communication strategies to effectively convey the brand's values, initiatives, and messaging.
• Create and curate content for various channels, including corporate website, press releases, internal communications, and executive messaging.
• Craft compelling narratives that resonate with stakeholders and reinforce the brand's positioning and reputation.
• Collaborate with internal stakeholders to ensure consistency and alignment with corporate messaging across all communication channels.
• Monitor industry trends and competitor activity to inform content creation efforts, with a focus on maintaining thought leadership and relevance in the marketplace.

Brand Ambassadorship

• Ensure consistent brand messaging across all global business units.
• Act as a brand advocate, fostering relationships with internal and external stakeholders and partners.
• Uphold brand guidelines and standards in all communications and interactions.

People Management

• Potential to manage contractors, including overseeing their work, providing guidance, and ensuring deliverables meet quality standards.
• Provide leadership and guidance to team members, fostering a collaborative and innovative environment.
• Set clear goals and objectives and provide ongoing feedback and support for professional development.

Requirements:

• Bachelor’s degree or equivalent work experience required (6+ years).
• Deep communication experience or education, specific to the healthcare sector a plus.
• Demonstrated leadership experience and ability to make decisions and manage projects independently from end to end.
• Superior verbal and written communication skills.
• Experience handling sensitive and confidential information appropriately.
• Excellent organizational skills and attention to detail.
• Creative thinker with a strategic mindset and analytical acumen.
• Ability to thrive in a remote, fast-paced environment and adapt to changing priorities.

Nice to Haves:

• Master’s degree in communication, journalism, public health, health communication or a related field.
• Experience working in a global or cross-cultural setting is a plus.

RLDatix offers a competitive compensation package and comprehensive benefits package including health, dental, vision, life, disability coverage, a generous retirement savings plan, paid time off, and paid holidays. RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.

PI239749066