Site Services Learning & Development Partner (LDP) at American Cybersystems, Inc. in South San Francisco, California

Job Description:

Innova Solutions is immediately hiring for a Site Services Learning & Development Partner (LDP)

Position type: Full
time Contract

Duration: 9 months

Location: South San Francisco, CA


As a Site Services Learning & Development Partner (LDP), you will:

Job Description:

This role has an emphasis as a training specialist in all modalities of learning experiences to positively impact Site Services' learning outcomes. As an LDP, you will collaborate closely with the Site Services Learning & Development (L&D) and operations, business partners and the Compliance team and broader capability building communities to help design and deliver effective learning solutions.
You will also work closely with the client Global Learning Services (GLS) team to operationalize and execute our training activities in the LMS and technical systems.

The top priorities for this contract role in 2024 will be to support the compliance and learning outcomes and outputs (deliverables) to support our top 3 priorities:

1. LDP learning and operational priorities: Compliance and GxP training creation and revisions, unplanned event training assessments and resolution, and partnering to ensure all compliance training is 95% complete across Site Services.
2. Support the L&D team in the SAP ASPIRE implementation, including learning, adapting global eLearning for localized workflow training and Instructor-Led Training and overall support.
3. Supporting the L&D team for the full portfolio curricula as needed to support the highest value outputs as an L&D team each quarter.

This contract role has accountability to support a compliance excellence mindset and behaviors to create, update and ensure completion of compliance and functional training for all employees. In this role, you will:

Compliance

? Support our compliance and GxP training requirements and completion of 95% or greater
? Inspection and audit preparation and response; evaluate and support U/PE training impact assessments to mitigate or complete compliance actions for findings and CAPAs
Training

? Act as a strategic learning partner who understands business needs and proactively drives to prioritize learning opportunities to advance Site Services outcomes
? Support the creation and/or revision of training to support any aspect of the Site Services learning portfolio or new SAP ASPIRE training and launch (eLearning, Instructor Led)
? The LDP is accountable for the success of all projects - achieving cost, schedule and performance objectives within the Learning and Development functional portfolio
? Co-lead or support the design and deployment of learning solutions and/or evolve processes to ensure learning capabilities are simple, effective and efficient for business, technical skills
? Ensures the end-to-end training curricula and content asset deliverables are in the appropriate content management system (CMS), learning management systems (LMS)
? Reviews functional L&D ticket requests and partners with the technical operations and reporting team to ensure timely execution of required actions for business stakeholders and partners effectively with our client colleagues to process in a timely manner
? Is part of an agile team and brings continuous improvement and agile mindset, behaviors
? Will be an overall learning & development professional with training and technical skills to support the L&D team outputs prioritized each quarter with "can do" mindset and collaboration

Capabilities you will bring to the role:

? 8+ years of progressive responsibility in a Manufacturing or GxP and Compliance Learning and Development function in Pharma or Biotech experience and bachelor's degree a must
? 5+ years' experience as a learning professional, comfortable leading development of learning strategies, development of support tools, and training content
? 5+ years' experience designing, developing and delivering training curriculum in various formats, modalities (instructor-led, web-based, and hybrid) and learning assets (learning designs, job aids, facilitator guides, visuals, documentation); creating a culture of inclusion, belonging
? 5+ years expertise in Instructor-Led Training (ILT), including classroom and virtual facilitation and coaching experience strongly preferred
? Experience working with a team of resources, such as SMEs, internal and external developers to source, synthesize, develop, deliver training
? Is proficient in business and technical Learning Management System and reporting essentials and can collaborate with internal operations teams on evolving business needs for training assignments, reporting and new areas as they emerge (proficiency in Cornerstone and Veeva highly preferred)
? Proficient project management with excellent results
? Excellent skills at building and maintaining constructive and effective relationships with internal and external partners, through accessibility, credibility and trust
? Has an agile mindset, simplifies and prioritizes impact, and acts with urgency
? Strong collaboration. Actively demonstrates inclusivity, builds trust, and actively searches for opportunities to break down silos between sites, functions, and project teams
? Strong interpersonal skills and a consultative mindset, with the ability to develop strong partnerships
? Has ability to convey key messages clearly and succinctly; is able to positively influence peers and partners across all levels of the business
? A strong track record of developing and delivering effective training aligned to strategic outcomes and positive organizational leadership and relationships
? Excellent planning and prioritization skills with the ability to multitask and adapt. Able to synthesize large amounts of information. Able to deliver results in a shifting environment.
? \"Self-starter\"; ability to work autonomously with little direction/supervision

2 of 2 roles: Site Services Learning & Development Partner with Project Management (LDP)


In the role of Site Services Learning & Development Partner & Project Manager (LDPM), you will actively support capability building across the organization and have an impact towards achieving our 2030 Pharma vision. You will help the Learning & Development organization deliver short-term outcomes.
This contract Learning & Development partner and project manager role is a hybrid role to support the Site Services organization plan and deliver the 2024 SAP ASPIRE training, including overall project management coordination between the ASPIRE core team Training Manager, localized eLearning and Instructor-Led training and delivery for launch and hypercare.

Project Management

? Support the Site Services Senior Compliance Learning Development Partner (LDP) and ASPIRE Training Manager and team supervisor in overall project management of all deliverables (outputs) for training team preparation, development and delivery
? Understands the overall Site Services Learning & Development team priorities and how to best support delivery for the ASPIRE training needs, but is open and available as needed to support other top priority outputs if needed
? Creates and/or maintains project planning that are simple to focus upon in 30- and 90-day increments aligned to overall deliverable schedules
? Leverages experience in both L&D and ongoing technical training support and maintenance of local training to ensure success at launch and thereafter (as needed)Training
? Support the creation and/or revision of training to support any aspect of the Site Services learning portfolio or new SAP ASPIRE training and launch (eLearning, Instructor Led)
? The LDP is accountable for the success of all projects - achieving cost, schedule and performance objectives within the Learning and Development functional portfolio
? May review functional L&D ticket requests and partners with the technical operations and reporting team to ensure timely execution of required actions for business stakeholders and partners effectively with our client colleagues to process in a timely manner
? Will be an overall learning & development professional with training and technical skills to support the L&D team outputs prioritized each quarter with "can do" mindset and collaboration

Capabilities you will bring to the role:

? 5+ years of project management experience (preferably with global and local teams) with excellent results
? 5+ years experience as a learning professional, including developing and delivering eLearning and Instructor-Led Training (ILT)
? Experience working with a team of resources, such as SMEs, internal and external developers to source, synthesize, develop, deliver training
? Is proficient in business and technical Learning Management System and reporting essentials and can collaborate with internal operations teams on evolving business needs for training assignments, reporting and new areas as they emerge (proficiency in Cornerstone and Veeva highly preferred)
? Excellent skills at building and maintaining constructive and effective relationships with internal and external partners, through accessibility, credibility and trust
? Has an agile mindset, simplifies and prioritizes impact, and acts with urgency
? Strong collaboration. Actively demonstrates inclusivity, builds trust, and actively searches for opportunities to break down silos between sites, functions, and project teams
? Strong interpersonal skills and a consultative mindset, with the ability to develop strong partnerships
? Has ability to convey key messages clearly and succinctly; is able to positively influence peers and partners across all levels of the business
? Excellent planning and prioritization skills with the ability to multitask and adapt. Able to synthesize large amounts of information. Able to deliver results in a shifting environment.
? \"Self-starter\"; ability to work autonomously with little direction/supervision
Location: The role is based in South San Francisco and follows the client policy for hybrid working with 3 or more days on campus based upon business need (anchor days are Tues, Wed)

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.


Thank you!

Deeksha Gupta
Team Lead - Recruitment
(+1) 213-788-7669
Deeksha.gupta@innovasolutions.com

PAY RANGE AND BENEFITS:

Pay Range*: $50- $58 per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centres across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022)
• ClearlyRated® Client Diamond Award Winner (2020)
• One of the Largest Certified MBE Companies in the NMSDC Network (2022)
• Advanced Tier Services partner with AWS and Gold with MS

Website: https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws. Apply Now