Manager, Agile Project Mgmt at TriWest Healthcare Alliance in Phoenix, Arizona

Job Description:

Veterans, Reservists, Guardsmen and military family members are encouraged to apply!

We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TX, UT, VA/DC, *WA, WI & WY only).

Job Summary

The Manager of Agile Project Management lead our agile project management team and drives the successful delivery of projects in a fast-paced environment. The Manager of Agile Project Management will be responsible for overseeing the planning, execution, and delivery of projects using agile methodologies to ensure high-quality outcomes and customer satisfaction.

Education & Experience

Required:

• 5+ years of experience in project management, with at least 3 years of experience managing agile projects
• 2+ years of experience in a supervisory role with demonstrated success leading and motivating teams
• U.S. Citizen
• Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation
• Certified Scrum Master, CSM - Scrum Alliance
• BA/BS degree in Computer Science or related field or equivalent work experience
• Strong knowledge of agile methodologies, frameworks, and tools (E.g. Scrum, Kanban, Jira)
• Experience in running agile projects of varying size and complexity
• Track record of implementing agile techniques in different work cultures and environments
• Strong understanding of SDLC (Software Development Life Cycle) and agile processes to predict the development teams' needs
• Deep understanding of agile metrics to analyze and improve teams
• Experience with JIRA, Confluence
• Strong written, verbal, training, and interpersonal skills

Preferred:
Scaled Agile, SAFe Scrum Master Certification
• Advanced Certified Scrum Master, A-SM, Scrum Alliance
• Experience in coaching at large organizations or Fortune 500 companies in a scaled agile environment

Key Responsibilities

• Lead and manage a team of agile project managers, scrum masters, and agile coaches to deliver projects on time and within budget.
• Develop and implement agile project management processes and best practices to drive efficiency and effectiveness across the organization.
• Collaborate with product owners, stakeholders, and cross-functional teams to define project scope, goals, and deliverables.
• Facilitate agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure alignment and transparency within the team.
• Monitor project progress, identify and address risks and issues, and take proactive measures to keep projects on track.
• Foster a culture of continuous improvement, collaboration, and innovation within the agile project management team.
• Provide guidance, coaching, and mentorship to team members to help them develop their skills and achieve their professional goals.
• Communicate project status, progress, and key metrics to senior management and stakeholders regularly.
• Communicate agile principles, scrum practices, and overall operating model across the organization.

Competencies

Coaching / Training / Mentoring: Actively foster actions required for desired business outcomes through ongoing constructive feedback.

Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.

Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications.

Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required.

Creativity / Innovation: Ability to develop unique and novel solutions to problems; view change as necessary.

Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to produce outcomes without direction and to find necessary resources.

Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.

Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues.

Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment.

Technical Skills: Knowledge of the business strategic direction enabling definition and integration of scrum processes supporting the enterprise business functions; knowledge and expertise in Agile methodologies and tools; experience with product/solution/system processes; knowledge of Microsoft software (Word, Excel, PowerPoint, Visio); knowledge of Microsoft Project, Project Server, and SharePoint Services; proficiency in JIRA and Confluence tools.

Working Conditions

Working Conditions:

• Works in a standard office environment, with limited travel
• Works non-regular hours as required

Company Overview

Taking Care of Our Nation's Heroes.

It's Who We Are. It's What We Do.

Do you have a passion for serving those who served?

Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve®!

Our job is to make sure that America's heroes get connected to health care in the community.

At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.

DoD Statement

Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.

Benefits

We're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:

• Medical, Dental and Vision Coverage


• Generous paid time off


• 401(k) Retirement Savings Plan (with matching)


• Short-term and long-term disability, basic life, and accidental death and dismemberment insurance


• Tuition reimbursement


• Paid volunteer time

*Annual base salary for Colorado, Hawaii and Washington State residents: Approx. $145,000 depending on experience*

Equal Employment Opportunity

TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.

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