Assistant Registrar
Position Summary:
The Assistant Registrar assists in the oversight of the daily operations of the Registrar's Office alongside the Associate Registrar and Registrar and in driving automations and streamlining processes to create operational efficiencies that will enhance the student and employee experience across the university. The Assistant Registrar will be the lead representative from the Registrar's Office for exciting university events surrounding Commencement, and with other opportunities for engagement during new student Orientation and faculty trainings. The Assistant Registrar will serve on various university committees and fulfill requests for information and reports to fully understand the impact of their work and make important connections with colleagues across campus.
ESSENTIAL FUNCTIONS:
Understands and supports the Christian commitment of the University in its essential Catholic definition and assists in the implementation of that essential definition through the philosophy and policies of the Registrar's Office. The successful candidate will have excellent communication and critical thinking skills, collaborative spirit, and continuous-improvement mindset. This position will work closely with campus partners, students, and alumni to improve processes in support of the University's Purpose Statement to transform lives by embodying the University Service Standards of Respect, Well-Being, Engaged, and Seamless.1. Researches, recommends, implements, and trains on technology to enhance services through the Registrar's Office, including those relevant to Ellucian products Colleague UI and Self-Service Student Planning, Entrinsik Informer, Microsoft 365 automations, the National Student Clearinghouse, Ad Astra, Parchment, CourseDog, etc.
SUPERVISORY RESPONSIBILITIES:This position is the primary contact for student workers in the office and those departments involved in their hiring.
CONTACT WITH OTHERS:Internal: Has regular contact with students, alumni, faculty and staff, especially Information Technology Services, Cashier's Office, Financial Aid Office, Athletics department, Global Support and Student Engagement Office, Admissions (Undergraduate, Graduate, and Global), Distribution Services, Dean's Offices and Ruskin administration, etc.External: Regular contact with external vendors such as Josten's, GradImages, ErieEvents, Parchment, Coursedog, etc.
Required Qualifications:
A bachelor’s degree in business administration, information systems, education administration or an equivalent.
At least 2 years of relevant work experience in management, business, education, customer service, or a related field.
The ability to apply principles of logical thinking to define problems, collect data, establish facts and draw conclusions; the ability to write manuals and critiques; the ability to work under time pressure, prioritize and change tasks, and respond quickly and calmly to urgent situations; the ability to balance details and overall vision in supporting events; the ability to communicate effectively with multiple constituents to exchange ideas, information, and opinions including coworkers, supervisors, and colleagues, students, parents, alumni, and other external contacts; strong Microsoft Office software (Word, Excel, Outlook, Teams, PowerPoint, SharePoint, Lists, Forms, Power Automate, etc.).
Preferred Qualifications:
A master’s degree in business administration, information systems, education administration or an equivalent.
Knowledge of changing local, state and federal mandates (e.g. FERPA, Title IX, ADA/504, etc.).
Location: Erie, Pa
Employment Status: Full Time
Department: Registrar's Office
Division: Planning and Strategy
Subdivision: Inst.Research,Assmt.&Analytics
To apply, visit https://apptrkr.com/5195241
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