Reporting to the head of Enterprise Incident Communications, this position will create integrated strategies, content, and creative solutions to support incident communications. Additionally, the scope includes working on high-priority projects and incidents with colleagues across the enterprise. This position can sit in Charlotte, NC; Dallas, TX; Minneapolis, MN; New York, NY; Saint Louis, MO; San Francisco, CA or West Des Moines, IA and is required to be in the office 3 days a week. The Wells Fargo job profile is Senior Lead Communications Consultant.
In this role, you will:
Serve as a trusted advisor and provide incident communications counsel to key stakeholders
Develop and implement communications strategies and plans that protect Wells Fargo's reputation
Write a variety of communications including key messages, announcements, Q&As, and talking points
Ensure creative assets adhere to all corporate branding and legal guidelines
Participate in kickoff, progress, and presentation meetings with key stakeholders
Offer insights and influence decision-making based on risk or reputational matters
Design testing strategies to evaluate the effectiveness of incident response plans
Function as a subject matter expert (SME) and share best practices
Develop standards, guidelines, tools, and templates for effective incident communications
Collaborate across Public Affairs to coordinate work and ensure a "One Wells Fargo" approach
Required Qualifications:
7+ years of Public Relations, Media Relations or Corporate Communications experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Experience developing incident communications strategies and plans
Experience counseling executives on issues management or crisis management initiatives
Experience developing compelling content and leveraging internal/external channels for messaging
Experience building strong relationships and collaborating across large organizations
Experience presenting information in a manner that persuades, and influences decision makers
Experience working complex programs/projects under regulatory oversight
Job Expectations:
Flexibility to work in a 24/7 environment
Office Locations & Pay Ranges:
401 South Tryon Street - Charlotte, NC ($111,100 - $197,500)
1445 Ross Avenue - Dallas, TX ($111,100 - $197,500)
550 South 4th Street - Minneapolis, MN ($111,100 - $197,500)
150 East 42nd Street - New York, NY ($133,300 - $237,100)
333 Market Street - San Francisco, CA ($133,300 - $237,100)
1 North Jefferson Street - St. Louis, MO ($111,100 - $197,500)
800 South Jordan Creek Parkway - West Des Moines, IA ($111,100 - $197,500)
Pay Range $111,100.00 - $237,100.00 Benefits
Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.
401(k) Plan
Paid Time Off
Parental Leave
Critical Caregiving Leave
Discounts and Savings
Health Benefits
Commuter Benefits
Tuition Reimbursement
Scholarships for dependent children
Adoption Reimbursement
Posting End Date: 3 May 2024 * Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
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To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
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