We're Zinn Insurance, one of the fastest growing insurance companies in the Texas area, specializing in providing insurance plans for local and nationwide businesses. We're seeking a top-notch Group Case Administrator to serve as the primary point of contact for our clients to ensure that documentation is accurate. We are seeking a candidate that is familiar with working with the type of work and details that come with an office role, such as office administration, billing, or HR issues. An ideal candidate wants to work in a fast-paced environment and is willing to take the initiative when necessary. Three to five years of experience working at a high level with Microsoft Office Suite. Experience with insurance benefits, claims, and payroll systems are a plus. Excellent communication skills with an ability to deliver quality results, meet deadlines and provide superior client care. The job is part detective, part customer success, and part administrative data entry, verifying information, using spreadsheets and our various software systems.
If you're looking for a more challenging role to grow, learn, increase your compensation over time, and enjoy a supportive and engaging team around you this might be the perfect opportunity for you!
You'll work with our Group Case Specialists to:
Successfully move our clients through our group pipeline
Obtain company census information, current benefits information, and any other required data to generate a proposal
Send proposal requests to insurance carriers upon request
Analyze quotes from the carriers for errors and missing data
Build out groups in our benefits administration system Employee Navigator
Create and distribute enrollment packets
Provide regular updates to the management team on group progress
Additional tasks may be assigned related to group business
Qualifications:
Coachable
High School Degree (required), College Education (preferred)
3-5 years of high level administrative experience
Insurance benefits, claims and payroll knowledge is preferred
Time management skills
Ability to pay attention to detail
Organized, multi-tasker with high standards for excellence
Strong communication and interpersonal skills
Team and goal-oriented
Strong work ethic and resourcefulness
Advanced understanding of software programs such as Microsoft Office Suite
We are an insurance and fractional HR agency that thinks outside the box. Some might call us a little crazy. We work hard, laugh a lot, and play hard. We come from diverse backgrounds and enjoy an eclectic array of music to increase productivity and brighten our day! We also take coffee very seriously! Our passion fires up our creative spirits like a warm cup of joe. We are a fast-paced, teamwork, results-driven, strategic machine. Self-motivation and the ability to use your initiative are essential for any position at Zinn Insurance. Our entire team is always there to help and guide.